Food and Beverage Lead
About The Position
Food & Beverage Shift Lead – Peppa Pig Theme Park Dallas 🎉🐷 Do you love creating magical moments for families? Are you a natural leader who thrives in a fast-paced, guest-focused environment? Join us at Peppa Pig Theme Park Dallas and help bring BIG smiles to little guests every single day! 💖✨ ⭐ Job Summary As a Food & Beverage Shift Lead , you’ll help guide our Café team through daily operations, serve as a Supervisor on Duty , and inspire our front-line hosts to deliver world-class guest service . This role is perfect for someone who’s energetic, guest-obsessed, and excited to help create unforgettable family fun! 🎠🍭
Requirements
- High school diploma or GED required
- 1 year of supervisory experience required
- 6+ months of food & beverage or café experience preferred ☕
- Strong customer-service, communication, and leadership skills
- Must be outgoing, enthusiastic, and excited to create fun! 🎉
- Ability to train and motivate others effectively
- Must be able to obtain any required local certifications or licenses.
- Attendance is essential
- Must be available for flexible shifts, including mornings, evenings, weekends & holidays
- Theme parks = active environments—expect lots of walking, standing, and interacting!
- Ability to stand/walk for long periods
- Ability to lift up to 50 lbs
- Comfort with bending, reaching, kneeling, twisting, and navigating all attraction areas
- May be exposed to noise, varying temperatures, and changing light levels
- Proper PPE required when applicable
Nice To Haves
- Experience working with families and children is a BIG plus! 🧒👨👩👧
- Microsoft Office Experience preferred
Responsibilities
- Oversee smooth daily operations across F&B, Attractions, and Retail when serving as Supervisor on Duty
- Assign, delegate, and monitor daily tasks for our front-line team
- Lead and motivate team members to deliver Peppa-perfect service to every guest
- Maintain and enforce all health & safety procedures
- Manage guest flow and queues to keep experiences safe and efficient
- Communicate promptly and professionally when resolving guest concerns
- Organize and deliver host training (food safety, ride safety, retail standards, etc.)
- Empower team members to provide exceptional service and effective guest recovery
- Evaluate performance and coach team members to success
- Support department tasks like training, stocking, inventory, and scheduling
- And other fun challenges as assigned—no two days are the same!
Benefits
- Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
- Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
- Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
- Recognition Programs and Rewards: Celebrate your achievements and hard work!
- 401(k) Program: Save for the future with company matching contributions.
- Tuition Reimbursement Programs: Get support for further education and career growth.
- Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
