Food and Beverage Director

The Greystone Inn•Lake Toxaway, NC

About The Position

Resting on the shores of Lake Toxaway, nestled in the lush embrace of the North Carolina mountains, you’ll find The Greystone. We are a personal hotel where our guests enjoy nostalgic pleasures, gracious hospitality and quiet beauty. Our point of difference is our ability to personalize a guest’s experience and we recognize that our team is our most valuable resource to accomplish this. Our continued success in providing the highest quality of accommodations, food, beverages and service to our guests depends on having quality people who truly enjoy the art of hospitality. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who is positive, adaptable and has a genuine interest in the well-being of others around you, we invite you to join our team at The Greystone. JOB SUMMARY We are looking for an experienced and passionate Food and Beverage Director to join our team. As a Food and Beverage Director, you will overtake a variety of responsibilities and duties such as restaurant marketing strategies, recruiting and hiring restaurant staff, training, overseeing food quality, working closely with the Executive Chef as well as greeting and serving restaurant guests. Our ideal candidate thrives in a fast-paced, dynamic environment with a passion for all things food and beverage. They have a unique ability to positively lead others while multi-tasking and prioritizing workloads. It is critical for our leader to believe in quality by consistently upholding defined standards over time as well as work diligently to manage the Food and Beverage budget. They are responsible for providing guidance and support for employees, involved in the day-to-day operations of the Front of House, and collaborates and communicates with Back of House team to create genuine guest experiences.

Requirements

Experience as a Food and Beverage Director or similar role
Extensive food and wine knowledge
Computer literacy
Familiarity with restaurant management software
Experience in event planning
Strong leadership, motivational and people skills
Good financial management skills
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills

Responsibilities

Actively involved int he day to day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Deliver superior guest services, ensuring guest satisfaction.
Plan new and updating beverage menus
Plan and develop restaurant marketing strategy
Respond efficiently to customer questions and complaints
Organize and supervise shifts
Manage and lead staff
Hire new employees
Training and evaluate staff performance
Estimate consumption, forecast requirements and maintain inventory
Manage restaurant supplies
Control costs and minimize waste
Nurture a positive working environment
Monitor operations and initiate corrective actions
Implement innovative strategies to improve productivity and sales