Food and Beverage Attendant
About The Position
Food & Beverage Attendant will ensure smooth, efficient service by delivering food and drinks promptly, supporting servers, and maintaining a clean, welcoming dining environment. The role includes verifying orders for accuracy, assisting guests with requests, clearing and resetting tables, restocking service stations, and coordinating closely with kitchen and bar teams to keep service flowing. Success in this position requires strong communication skills, attention to detail, the ability to multitask in a fast‑paced setting, and the physical stamina to be on your feet throughout the shift. This is a guest‑facing role that plays a key part in creating a positive dining experience and upholding the venue’s service standards. Food & Beverage Attendant will ensure smooth, efficient service by delivering food and drinks promptly, supporting servers, and maintaining a clean, welcoming dining environment. The role includes verifying orders for accuracy, assisting guests with requests, clearing and resetting tables, restocking service stations, and coordinating closely with kitchen and bar teams to keep service flowing. Success in this position requires strong communication skills, attention to detail, the ability to multitask in a fast‑paced setting, and the physical stamina to be on your feet throughout the shift. This is a guest‑facing role that plays a key part in creating a positive dining experience and upholding the venue’s service standards. At Hotel Forty Five, located in the vibrant downtown of Macon, the Food & Beverage Attendant contributes to exceptional guest experiences across all dining outlets by providing warm, attentive service from the moment guests arrive until they depart. The role focuses on supporting daily food and beverage operations, maintaining high standards of service and product quality, and ensuring every guest feels welcomed and well cared for. This position plays an essential part in creating a seamless, enjoyable atmosphere while upholding the venue’s commitment to consistency and guest satisfaction.
Requirements
- High School diploma or equivalent; higher education preferred.
- Prior experience in hospitality or serving roles is advantageous, with a minimum of one year in positions such as Server Assistant, Backwater, or Food Runner.
- Strong customer service skills.
- Excellent verbal and written communication abilities.
- Proficient in using technology, such as tablets, for service-related tasks.
- Ability to stand for extended periods, often in a potentially hot area under a heat lamp.
- Ability to walk and bend.
- Ability to lift up to 25 pounds.
- Clear communication skills.
- Corrected vision within normal range.
- Willingness to work long hours as required.
- Shifts may include evenings, weekends, and holidays.
- Ability to make sound judgments quickly.
- Capability to work on multiple tasks, making appropriate progress towards deadlines.
- Ability to work independently, take direction, and provide direction to others.
- Skills to manage different personalities within the office, hotel, and community.
- Commitment to maintaining the highest degree of confidentiality.
Responsibilities
- Proficient knowledge of all beverages, including liquors and wines.
- Efficient and courteous service to guests, following service standards.
- Accurate cash handling and accountability for financial discrepancies.
- Comfortable with delivering food and drinks to guest rooms.
- Punctuality and proper uniform compliance.
- Team collaboration within the hotel.
- Cleanliness and organization of serving areas.
- Preparing tables with necessary service items.
- Equipped with essential tools for the shift.
- Comprehensive understanding of menu items and allergens.
- Assisting servers with food and beverage service.
- Prompt clearing and resetting of tables.
- Setup and breakdown of dining areas.
- Support during peak service times.
- Adherence to health and safety regulations.
- Inventory management and supply stocking.
- Effective communication with kitchen staff.
- Handling guest requests efficiently.
- Participation in training for service improvement.
- Knowledge of restaurant promotions and events.
- Flexibility to perform additional tasks assigned.
- Assisting with banquet setup and breakdown
Benefits
- Full-time Associate Benefits Medical, Dental, & Vision
- HSA & Flexible Spending Account Options
- Basic Life & Disability Plan Options
- 401K Retirement Plan
- Paid Time Off
- Holiday Pay
- Career Training & Development Opportunities
- Tuition Reimbursement
- Bereavement Leave
- Employee Assistant Program (EAP)
- Jury Duty (May vary by state)
- Employee Discounts
- Employee Referral Bonus
- Free meal for all full-service hotel employees
- Part-time Associate Benefits All above-listed benefits except for Medical Insurance, Holiday Pay, Tuition Reimbursement
- Medical, Dental & Vision
- HSA & Flexible Spending Account
- Basic Life & Disability Plan
- 401(k) Retirement Plan
- Paid Time Off & Volunteer Time Off
- Holiday Pay & Bereavement Leave
- Growth & Development Opportunities
- Tuition Reimbursement
- Employee Assistance Program
- Travel Discounts for hotel team members through Marriott Explore Program
- FREE meal (full-service hotel team members only)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
