FOH Shift Lead/Server

Riviera Rock Revival•Redondo Beach, CA

23d•$20 - $22•Onsite

About The Position

Are you a hospitality rock star with a passion for great food, craft beer, and rock 'n' roll? If your answer is yes , we want YOU to join our team at Rock & Brews in Redondo Beach! Our Mission: Serving up an immersive Rock & Roll experience amplified by classic food and drinks that allows music lovers of all ages to unplug from today’s world. At Rock & Brews, we’re not just a restaurant—we’re a community hub, a celebration of good vibes, and a place where hospitality truly rocks. About the Role: We are looking for a motivated and dynamic Front of House Shift Lead/Server to join our team in delivering outstanding dining experiences. This flexible role offers $20–$22 per hour as a Shift Lead and $16.50 per hour plus tips when serving. It’s an excellent opportunity for individuals passionate about expanding their expertise and sharpening their leadership skills while contributing to a thriving and fast-paced environment. Who We're Looking For: Our ideal candidate is an energetic and genuine hospitality leader who thrives in a fun and fast-paced environment. They’ll inspire the team to create memorable experiences for our guests and keep the vibrant atmosphere that’s made Rock & Brews a community favorite for over a decade. This Role is Perfect for You if: You have 5+ cumulative years of experience as a server. Bartender, host, and expo experience is a plus. You love engaging with guests, making every visit unforgettable, and cultivating relationships with regulars and locals. Have a proven track record as a positive and effective leader who inspires and holds the team accountable. You have a general understanding of restaurant financials (a plus, but not required). Are passionate about creating a warm, welcoming, and fun environment for both guests and the team.

Requirements

You have 5+ cumulative years of experience as a server.
Have a proven track record as a positive and effective leader who inspires and holds the team accountable.
Our guests join us when they’re celebrating — which means our leaders are available to work evenings, weekends, and holidays to keep the good vibes going!

Nice To Haves

Bartender, host, and expo experience is a plus.
You love engaging with guests, making every visit unforgettable, and cultivating relationships with regulars and locals.
You have a general understanding of restaurant financials (a plus, but not required).
Are passionate about creating a warm, welcoming, and fun environment for both guests and the team.

Responsibilities

Team Leadership: Supervise and support staff during shifts, delegate tasks, and foster a positive, collaborative work environment.
Guest Experience: Ensure exceptional guest service by addressing concerns promptly, monitoring service quality, and engaging with guests.
Shift Operations: Oversee daily operations, including opening/closing procedures, cash handling, and maintaining cleanliness and organization.
Health and Safety Compliance: Enforce health, safety, and food handling standards, ensuring the restaurant adheres to local, state, and federal regulations.
Problem Solving & Communication: Address on-the-spot issues, such as staffing or equipment malfunctions, and relay updates, policies, and feedback between management and staff.
Guest Service: Greet guests warmly, take orders accurately, and ensure a positive dining experience by anticipating and fulfilling their needs.
Food and Beverage Knowledge: Be knowledgeable about the menu, daily specials, and promotions to confidently answer guest questions and upsell items to increase sales.
Order Accuracy and Delivery: Communicate orders clearly to the kitchen and bar, and deliver food and beverages promptly while adhering to presentation and service standards.
Health and Safety Compliance: Follow all health, safety, and food handling guidelines, ensuring cleanliness and hygiene in all aspects of service.
Building Sales and Loyalty: Encourage repeat visits by creating memorable guest experiences, promoting specials, and building relationships with guests to drive sales and loyalty.