Flow Inventory Associate

CarMax•Cleveland, OH

1d•Onsite

About The Position

Under general supervision, the Flow Inventory Associate is responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service. This role involves executing processes as defined by work instructions and/or standardized work, participating in problem-solving and continuous improvement activities with the team, and assisting in the training of new associates under the guidance of an Inventory Associate II and/or a Manager. The associate is also responsible for ensuring daily lot maintenance and security, securing and receiving vehicles, preparing vehicle and title packets for shipping, completing vehicle scanning for accurate product status, performing wash and vacuums for customer returns and loaner vehicles, completing front-lot wash, and performing Photo Station processes. Additionally, the associate drives vehicles on and off the lot for repairs/storage, provides support to Auctions (if applicable), maintains workplace cleanliness and organization according to CarMax 5S standards, and completes duties as assigned by Flow Inventory Associate IVs and Managers. The position requires adherence to all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment and proper waste disposal, as well as compliance with all CarMax policies.

Requirements

Current driver’s license and meet the CarMax DSEPS standards
Ability to read, interpret, and transcribe data in order to maintain accurate records
Ability to execute processes as defined by work instructions and/or standardized work
Complete Inventory Associate Workstation Certifications & Assigned Workday Learnings
Ability to safely lift up to 50lbs

Nice To Haves

High School diploma or equivalent work experience preferred

Responsibilities

Execute processes as defined by work instructions and/or standardized work
Participate in problem-solving and continuous improvement activities with team
Participate in training of new associates with guidance of Inventory Associate II and/or the Manager
Provide outstanding customer service to both internal and external customers
Ensure daily lot maintenance and security of the display areas and work-in-progress zones
Secure and receive vehicles that are shipped to CarMax
Prep vehicle and title packets for shipping to other locations
Complete scanning of vehicles to ensure accurate product status
Complete wash and vacuums for customer returns and loaner vehicles
Complete front-lot wash
Perform Photo Station process
Drive vehicles on and off lot for repairs/storage
Provide support to Auctions. (if applicable)
Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards
Complete duties as assigned by Flow Inventory Associate IVs and Managers
Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste disposal in required areas
Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance