Floral Manager

Albertsons Companies • Duncanville, TX

12d

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly service.
• Assist customers by making product suggestions and engaging in suggestive selling via telephone, in‑store intercom, and direct interaction.
• Answer and respond to incoming calls; resolve customer complaints and escalate to Store Director as needed.
• Take special orders from customers in person or by phone.
• Order balloons, helium tanks, plants, flowers, related merchandise, accessories, and supplies.
• Ensure freshness, quality, and variety of floral products.
• Monitor special‑occasion merchandising needs, seasonal promotions, sales trends, and customer feedback.
• Plan daily operations and monitor production processes according to company procedures to ensure profitability.
• Prepare floral designs to company standards.
• Create bows, inflate balloons, prepare bouquets, and upgrade plants and arrangements.
• Follow and maintain all department standards such as floral upgrades, balloon upgrades, and candy arrangements.
• Understand and follow department opening and closing procedures.
• Ensure correct pricing and signage for all merchandise.
• Assist floral designers and sales team members in completing daily tasks.
• Monitor employee productivity and evaluate overall performance.
• Maintain specific knowledge of duties performed by all department employees.
• Schedule, supervise, train, and assign duties to department employees.
• Train employees in store policies, sales procedures, and record‑keeping requirements.
• Identify and develop high‑potential employees for advancement.
• Initiate personnel actions including interviewing, transfers, promotions, and disciplinary actions.
• Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.
• Perform receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortages, stocking, and rotating product.
• Adhere to temperature, storage, and packaging guidelines for all floral products.
• Properly condition and handle indoor/outdoor plants, shrubs, flowers, and cut floral materials.
• Prepare sales and inventory reports; complete physical inventory every 4 weeks.
• Control shrink and cost through correct receiving, rotation, and production procedures.
• Maintain accurate department records and process administrative paperwork.
• Implement correct product preparation techniques.
• Operate equipment including pallet jacks, hand trucks, scissors, knives, safety cutters, stem cutters, choppers, wire tools, hot glue guns, spray paint, heat‑sealing machines, and helium tanks.
• Operate computer software and electronic ordering devices to order product.
• Ensure compliance with all workplace safety rules and regulations.
• Maintain safety, cleanliness, and sanitation of the work area, cooler, equipment, and display areas.
• Enforce code‑dating requirements for all products.
• Implement emergency procedures during equipment or software malfunctions.
• Ensure all employees comply with company grooming standards and dress code.
• Perform all duties safely, accurately, and with honesty and integrity.
• Attend and participate in sales meetings; communicate sales goals, performance metrics, and opportunities to employees.
• Perform other necessary and required duties as assigned.

Benefits

• benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay and retirement benefits (pension and/or 401(k) eligibility).
• Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.
• Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed