About The Position

As a Floor Supervisor at Timberland, a VF Company, you will be responsible for leading, developing, and motivating a team of Brand Advocates to ensure a consistent Best in Class customer experience aligned with brand purpose and values. You will collaborate with the Assistant Store Manager and Store Manager to maximize profitability through customer engagement, merchandising, operations, and community connection, all while adhering to company standards. The role requires fostering an inclusive environment and prioritizing both internal and external customers. You will also engage in self-development through Division of Responsibility rotations and Position-based training. Timberland, founded in 1973, is a global outdoor lifestyle brand known for its original yellow boot, offering footwear, apparel, and accessories. The brand is committed to a greener future, making products responsibly, protecting the outdoors, and strengthening communities worldwide. Joining Timberland means serving as a purpose-led, performance-driven brand ambassador, building relationships, and providing products that enable "adventurous doers" to "step outside and move the world forward."

Requirements

  • 1+ years of store management experience in a fast-paced, highly engaging retail environment
  • Proven ability to meet and exceed sales results
  • Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
  • Excellent communication skills, both verbal and written
  • Ability to prioritize tasks in a fast-paced store environment
  • Proven ability to meet business goals by driving results through store team
  • Willingness and desire to learn and to share knowledge of products, local community, experiences and activities relevant to the store’s customer base
  • Ability and desire to provide a highly engaging customer experience through individual service, conversation and relationship building
  • Excellent decision-making ability in a fast-paced environment
  • Detail orientated
  • Proficient computer skills including word processing, spreadsheets, and software programs

Nice To Haves

  • Experience in a specialty retail environment, retail footwear/apparel industry experience
  • High School Diploma or GED

Responsibilities

  • Assist in maximizing sales and achieving store target goals by leading an environment of productivity through ensuring the store team has the knowledge and skills to meet store goals for sales and customer engagement.
  • Assist in monitoring payroll while protecting the needs of the business.
  • Lead and inspire customer-centric culture by recognizing and rewarding the teams’ successes.
  • Be an active brand ambassador within the community through proactively seeking opportunities to engage with the customers and support or participate in community initiatives outside the four walls of the store.
  • In partnership with the store manager, provide leadership to ensure thorough training and ongoing development of store team in customer engagement and all company programs, policies and procedures.
  • Partner with Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits and review weekly reports.
  • Responsible for ensuring that the store’s inventory integrity is maintained.
  • Partner with Store Manager on the implementation of visual merchandise directives and maintains standards consistent with the company brand strategies.
  • Partner with Store Manager to ensure compliance and adherence to policies and procedures, standards and practices, and company directives regarding loss prevention, safety and compliance; protects company assets.
  • Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
  • Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.

Benefits

  • Comprehensive benefits that encourage mental, physical and financial well-being for all VF associates
  • 40 paid hours of service time every year
  • Discounts on ski passes
  • Free kayak rentals
  • Additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential
  • Medical plan rates

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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