Floor Sommelier ("Sumiller de Piso")

Azul Hospitality•Paso Robles, CA

7d•$30 - $30

About The Position

The Floor Sommelier is responsible for delivering elevated guest experiences through a combination of refined table service and expert wine guidance. This role actively works the dining room floor, providing full-service hospitality while serving as a key resource for wine pairings, education, and sales. The position blends traditional server responsibilities with the specialized knowledge and service standards of a sommelier.

Requirements

Must be able to speak, read, write and understand the primary language used in the workplace.
Must be able to read and write to facilitate the communication process.
Considerable knowledge of complex mathematical calculations and computer accounting programs. Budgetary analysis capabilities required.
Extensive knowledge of the hotel, its services and facilities.
Must have excellent leadership capability and customer relation’s skills. Most tasks are performed in a team environment with the staff member acting as a team leader. There is minimal direct supervision.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computational ability.
Must possess basic computer skills.
Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
High school or equivalent education required.
Extensive wine knowledge and other beverages, including spirits, cocktail, sake etc.
Food and wine pairing expertise
State food and beverage certifications, and ideally CMS Level 2 or WSET Level 3.

Nice To Haves

Experience in the hospitality industry preferred.

Responsibilities

Guide guests through their dining experience with attentive, personalized service, including taking food and beverage orders, delivering courses, and anticipating guest needs
Provide expert wine recommendations based on food pairings, guest preferences, and current offerings
Execute proper wine service techniques, including presentation, opening, decanting, and pouring
Maintain up-to-date knowledge of the wine list, including vintages, regions, varietals, and featured selections
Serve as the on-floor point of contact for wine-related inquiries during service
Engage with guests to share stories, offer insights, and enhance the overall wine experience
Collaborate with the kitchen and bar teams to ensure smooth and timely service
Support inventory upkeep, including restocking and organizing wine storage areas
Support training and mentorship of service team members on wine knowledge and best practices
Maintain strong relationships with purveyors and distributors and participate in occasional tastings to support product selection and quality assurance.
Maintain cleanliness and organization of service areas, wine stations, and glassware
Ensure proper attention is given to all guests, including additional care towards VIPS, employees, investors, and frequent dinners
Adhere to state liquor laws and regulations; verify minimum age requirements for consumption of alcoholic beverages
Be available to fill in as needed to ensure the efficient operation of the outlet as directed by the outlet manager and attend relevant meetings as directed
All other duties assigned by manager or supervisor.