Floor Manager - Plum Market

Plum Market • Palm Beach Gardens, FL

4h

About The Position

Store Support is a key leadership role responsible for ensuring smooth daily operations, maintaining consistent execution across departments, and delivering exceptional Guest Service. This position is accountable for effectively opening and/or closing the store and acting as a liaison between store-level teams and Store Leadership. The Store Support ensures adherence to Plum Market policies, monitors operational compliance, and supports a culture of high performance, safety, and hospitality.

Requirements

• Experience supervising or supporting multiple departments in a fast-paced retail or hospitality setting.
• Strong knowledge of store operations, including inventory, merchandising, compliance, and Guest Service standards.
• Ability to coach and support Team Members with positive, consistent feedback.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Flexibility to work a variety of shifts including nights, weekends, and holidays.
• Physical ability to stand and walk for up to 4 hours without a break.
• Ability to bend and stoop to grasp objects, climb ladders, lift up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted.

Responsibilities

• Support store-level execution by opening and/or closing the store, ensuring all departments are ready for business or properly secured.
• Provide exceptional Guest Service and assist with escalated service concerns as needed.
• Monitor and enforce adherence to Plum Market policies, procedures, and quality standards across all departments.
• Collaborate with department leaders to ensure adequate stocking, proper merchandising, and readiness for peak hours.
• Act as the central communication point between Store Leadership, department teams, and the Director Group.
• Assist with special projects, compliance audits, and performance initiatives.
• Foster a team-first environment where accountability, professionalism, and hospitality thrive.

Benefits

• Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.
• Comprehensive Training – We invest in our Team Members with exceptional training programs.
• Competitive Holiday Pay – Earn time and a half for working on five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.
• Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can grow with us!
• Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family.
• 401(k) with Company Match – Available after just six months.
• Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed