Floor Manager for Custodial Service [Midnight Shift 12AM - 8AM]

The Metropolitan Museum of Art•New York, NY

30d•$80,000 - $90,000•Onsite

About The Position

About the Metropolitan Museum of Art The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online. Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world. At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity. Respect: Engage one another with collegiality, empathy, and kindness, always. Inclusivity: Ensure that all are and feel welcome and valued. Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission. Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity. Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve. GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES: Join a professional management team responsible for general maintenance of the Main Facility. The Cleaning section performs many vital tasks throughout the Museum, including but not limited to cleaning galleries and office spaces, supporting special exhibitions, and ongoing construction activity. You will provide hands-on leadership and supervision of union personnel, with an emphasis on clear communication, and high-level performance. You will lead through presence, communication, and accountability.

Requirements

BA/BS degree preferred
3-5 years of supervisory or management experience in institutional or commercial cleaning
Demonstrated ability to lead unionized staff with professionalism, fairness, and consistency
Strong people-management and interpersonal skills, with the ability to coach, correct, and motivate employees
Proven problem-solving skills and sound judgment in addressing workplace issues.
Experience with a broad range of cleaning methods, equipment, and technologies preferred
Excellent computer skills required
OSHA knowledge required

Responsibilities

Manage 12am - 8am Custodial Shift, ensuring all cleaning and housekeeping functions are performed to established standards
Provide managerial coverage on weekends for the Buildings Department on a rotating schedule
Maintain regular visibility on the floor to support staff, monitor performance, and address issues in real time
Inspect Museum spaces and proactively identify cleaning, maintenance, or repair needs
Assign, coordinate and supervise daily work assignments, cleaning set ups and major projects
Address performance, attendance, and conduct concerns, corrective actions, and formal discipline when appropriate
Manage and maintain accurate records related to inspections, training, corrective actions and disciplinary actions.
Coordinate periodic task schedules, and plan maintenance programs
Oversee inventory supplies, and custodial equipment programs
Ensure that storage areas are properly organized, safe, and properly maintained.
Other duties as assigned

Benefits

Medical, dental, vision and life insurance
403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
Long-term disability coverage
Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
Commuter benefits (pre-tax income for parking or mass transit expenses)
Free financial-planning services
Financial assistance for relevant coursework, seminars, and training programs
25% discount for staff in Museum shops
A subsidized staff cafeteria
Access to the Museums Council pass, which grants free admission to various museums and cultural institutions