Floor Care Driver Technician

Herc Rentals•Marlboro, NJ

17d

About The Position

As a Floor Care Solutions Driver Tech, you will play a dual-purpose role that combines technical expertise with logistical support. You will be responsible for servicing, maintaining, and cleaning floor care equipment, as well as delivering and installing this equipment at customer sites. Your efforts will ensure that our Floor Care Representatives can focus on sales and customer engagement, while you ensure the equipment is in optimal condition and readily available.

Requirements

High School Diploma or equivalent.
Minimum 1 year of work experience using mechanical/technical skills.
Valid driver's license and ability to operate company vehicles; CDL is a plus.
Must be at least 21 years old.
Ability to work overtime and be on call.
Basic equipment knowledge and troubleshooting skills, particularly in HVAC, evaporative cooling, dehumidification, heating, air purification, remediation, and ventilation.
Ability to lift up to 45 pounds and continuously carry 5 pounds.
Providing "White Glove" service to all customers.
Becoming a product expert to ensure equipment is ready to rent.
Championing the company's safety culture.

Responsibilities

Equipment Maintenance: Perform routine servicing, cleaning, and maintenance of floor care equipment, including surface prep tools, cleaning gear, hoses, cables, and other accessories.
Delivery and Installation: Safely deliver, load, and unload equipment to and from customer jobsites. Provide professional installation and removal of equipment.
Customer Service: Offer excellent customer service by providing solutions and support to customers during equipment delivery and installation.
Inspection and Organization: Conduct thorough inspections of equipment to ensure it is clean, organized, and ready for optimal performance. Maintain high operational standards to reduce the risk of damage.
Planning: Plan daily delivery and pick-up schedules according to business needs.
Yard and Facility Prep: Ensure all rental equipment and necessary materials are prepared and ready for shipment.
Communication: Represent the company when communicating with customers, sales teams, and internal resources.
Documentation: Use technology such as iPads, laptops, smartphones, and Interactive Voice Recognition (e.g., Siri or Google Assistant) to document projects, including daily notes, labor logs, progress reports, and change orders.
Problem Solving: Demonstrate strong problem-solving skills and the ability to think independently and creatively.
Safety: Champion the company's safety culture and adhere to all safety protocols.
Training: Attend all company and manufacturer-led training sessions as directed.
Additional Duties: Perform other duties as assigned by the manager.