Floating Transition Manager

Harbor Group Management•Dallas, TX

19d

About The Position

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents. Position Summary: The Floating Transition Manager serves as a key support resource for the Multifamily Operations team. This role is responsible for upholding operational excellence across properties by conducting property visits, ensuring consistency, supporting new initiatives, and standardizing processes during transitions such as acquisitions, dispositions, and third-party onboarding. The Floating Transition Manager works cross-functionally with departments including Regional Leadership, IT, Business Services, Marketing, Revenue Management, and Human Resources to support seamless operations across the portfolio. This role involves regular travel to various communities to provide on-the-ground support during transitions, acquisitions, or periods of operational need.

Requirements

Completion of high school or equivalent education required; college degree preferred.
Minimum of five (5) years’ experience as a Multifamily Property Management, including at least two (2) years at Harbor Group. Serve as a HG Certified Mentor.
Strong knowledge of Harbor Group systems such as MRI, LRO, and Knock.
Deep understanding of multifamily operations, including policies, compliance, and standard procedures.
Proven ability to adapt quickly, problem-solve independently, and implement process improvements.
Strong organizational skills with the ability to manage multiple priorities.
Effective written and verbal communication skills.
Willingness and ability to travel up to 50–75% of the time.

Responsibilities

Operate the property within the approved guidelines while property staff are trained on systems and procedures.
Provide regular updates to regional leadership on transition status and milestones
Travel to transition pipeline and identify risks and opportunities and report findings
Serve as a member of transition teams to support the onboarding of new properties and team members
Ensure all property transition tasks are completed timely and accurately
Act as the primary contact for onsite operations with support departments during the transition of new properties
Identify opportunities to improve the transition process and communicate recommendations to regional leadership
Assist in the development and review of Standard Operating Procedures (SOPs) in collaboration with Multifamily Leadership.
Identify operational gaps and suggest enhancements to streamline processes and drive efficiency.
Support transition projects by facilitating onboarding and integration activities for newly acquired or third-party managed properties.
Perform other duties and special projects as assigned.