Floating Installation Manager

Leaffilter North•Wilkes-Barre, PA

56d•$90,000

About The Position

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include: Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | Childcare assistance | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee. Position Summary: The Floating Installation Manager is responsible for assisting in the day-to-day operations of a region's Installation department.

Requirements

High School Diploma or equivalent.
Track record of successfully recruiting, training, coaching, onboarding subcontractors
Must have proven ability to work in a fast-paced, dynamic environment with multiple priorities
Able to travel 2-4 weeks out of the month to various offices in the region
Ability to teach others through hands-on and documentation-based learning methods Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball”.
Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality.
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion.
Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional.
Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.
Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer's needs at the forefront of every interaction.
Ability to communicate effectively, to recognize, understand, and manage one's own emotions as well as others, and foster positive working relationships across all levels of the organization.
Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decisions.
Familiarity and comfort using ladders of various heights.
Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Nice To Haves

Prior experience in gutter and gutter protection system installation

Responsibilities

Schedule jobs with homeowners and subcontractors to maximize efficiency
Ensure jobs are installed daily to improve location attainment and effectiveness
Train, coach and develop installation subcontractors both in the office and in the field
Improve subcontractor retention rates through impactful training and engagement
Responsible for driving proficiency and efficiency amongst installation subcontractors
Works with the Field Trainer on individual performance, abilities, and capacities of the installers
Partner with leadership on identifying systemic training gaps and propose solutions to address gap
Recruit subcontractors as needed
Must hold a valid driver's license.
Must be comfortable ascending and descending ladders of varying heights to perform services.
Performs other duties as assigned by supervisor.

Benefits

Industry-best compensation packages
Fully paid health, dental, and vision insurance
401k with company match
Paid time off including paid parental leave
Individualized career development programs
Childcare assistance
Employee assistance programs, including legal, financial planning, and counseling
Employee discount marketplace
Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee
Industry-leading compensation package
Fully paid Medical, Dental, and Vision benefits after 90 days
401k Savings Plan
Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs
Childcare benefits to support families
Endless opportunity for growth and advancement. Just ask our current employees!
Employee assistance program - get 24/7 support in areas including legal, financial planning, and counseling.
Employee discount marketplace - enjoy discounts on thousands of products, from cars to local attractions.
Gym membership compensation - your insurance will help cover the cost of your gym membership!
Groups like Vet Connect & the Women's Committee to help you get involved and to provide resources for your success