Floating Community Banking Specialist

Acnb Bank • Frederick, MD

2d • $19 - $20

About The Position

Floating Community Banking Specialist (also known as Platform Specialist, Universal Banker, or Relationship Banker) Location: Carroll and Frederick Counties, Maryland Are you a banking professional with the drive to provide exceptional service and meet performance goals? Join our team as a Floating Community Banking Specialist and play a pivotal role in shaping the financial well-being of our customers and community. We're looking for someone with banking experience (preferred), a passion for relationship-building, flexibility, and the ability to deliver results.

Requirements

• Banking Experience: Minimum of 2 years in banking or a related position with proven success in meeting sales goals and delivering exceptional customer service
• Skills & Qualifications: Proficient in Microsoft Office programs, multitasking, attention to detail, and interpersonal communication.
• Education: High school diploma or equivalent required.
• Local Expertise: Familiarity with the Carroll and Frederick County areas.
• Reliable Transportation: A quarterly stipend is provided for travel.

Responsibilities

• Customer Satisfaction: Meet and exceed customer satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a customer-centric approach aligned with Service Excellence Standards.
• Sales Performance: Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities.
• Risk Management: Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity.
• Operational Accuracy: Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions.
• Collaborative Partnerships: Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration.

Benefits

• Benefits package including Health (starts on 1st of month after start date), Dental, and Vision Insurance
• Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions
• 401K with up to 4% employer match
• Generous PTO package plus twelve (12) Bank paid holidays
• Career growth and ongoing training and development opportunities
• Teamwork atmosphere with wellness programs
• Employee recognition & service awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees