Community Banking Specialist

Acnb BankNew Oxford, PA
5dOnsite

About The Position

Are you a banking professional with the drive to provide exceptional service and meet performance goals? Join our team at ACNB Bank , as a Community Banking Specialist at our New Oxford Office and play a pivotal role in shaping the financial well-being of our clients and community. We're looking for someone with banking experience (preferred), a passion for relationship-building, and the ability to deliver results.

Requirements

  • High school diploma or equivalent required.
  • Minimum of 2 years in banking or a related position with proven success in meeting sales goals and delivering exceptional relationship-based services
  • Proficient in Microsoft Office programs, multitasking, attention to detail, and interpersonal communication.

Nice To Haves

  • Familiarity with the New Oxford area and its community is highly preferred.

Responsibilities

  • Client Satisfaction: Meet and exceed client satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a client-centric approach aligned with Service Excellence Standards.
  • Sales Performance: Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities.
  • Risk Management: Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity.
  • Operational Accuracy: Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions.
  • Collaborative Partnerships: Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration.
  • Create exceptional client experiences by assessing financial needs and offering personalized banking solutions.
  • Open deposit accounts and process consumer credit and loan applications with precision and efficiency.
  • Build long-term relationships with clients through needs-based selling and proactive outreach.
  • Stay informed on competitor offerings and market trends to provide clients with valuable insights.
  • Manage risks and regulatory compliance while resolving client inquiries promptly and effectively.

Benefits

  • Benefits package including Health (starts on 1st of month after start date), Dental, and Vision Insurance
  • Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions
  • 401K with up to 4% employer match
  • Generous PTO package plus eleven (11) Bank paid holidays
  • Career growth and ongoing training and development opportunities
  • Employee recognition & service awards
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