Floating Bilingual Customer Service Representative

Security Finance • Rosenberg, TX

10d

About The Position

In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.

Requirements

• Great customer service skills
• 18 years of age or older
• Valid driver’s license, acceptable driving record and reliable transportation
• Ability to pass a criminal background check
• Stable work history
• Ability to be working on the phone for the majority of the day
• Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
• Ability to speak Spanish and English fluently.
• Ability to travel to branches within the territory.

Nice To Haves

• Collections experience (direct first party collections/skip tracing) preferred
• Sales experience, preferred

Responsibilities

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through proven loan judgment and effective customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Benefits

• Company paid Health insurance (employee only)
• Competitive 401(k) with match
• Life and Dental benefits
• Paid holidays and vacation
• Profit Sharing
• Closed on Sundays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed