Floater Youth Counselor

ALI FORNEY CENTER•New York, NY

5d•$22 - $22

About The Position

The Floater Youth Counselor is responsible for filling open schedule needs across AFC programs to support daily operations and provide direct care to residents and clients. Youth Counselors create and supervise a physically and psychologically safe and affirming environment for residents and clients, helping them meet their needs and progress on their goals. Youth Counselors provide individual support and group programming and oversee the functioning of the site. Youth Counselors must be organized, able to work and solve problems independently, and communicate effectively with supervisors. Floater Youth Counselors are required to fill open schedules across programs and travel between sites as needed. AFC may cover some travel needs, for example, if needing to travel after the start of a shift.

Requirements

Experience working with adolescent/young adult population required.
Knowledge of psychosocial needs of LGBTQ/homeless population is helpful.
Must be highly organized and able to work independently.
Ability and willingness to work at different sites across NYC.
Ability to remain awake for the entire shift duration.
Ability to walk up at least 3 flights of stairs each hour to complete walk-throughs.
Ability to lift up to 20 lbs.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
Strong written communication skills for documentation and report writing.
Familiarity with crisis management tools and de-escalation techniques.

Responsibilities

Provide a physically and psychologically safe, clean, and secure homelike environment.
Complete hourly site walk throughs to check in with residents and ensure the site is secure.
Complete daily chores as needed.
De-escalate and regularly check in on issues between residents.
Maintain a safe, respectful, hospitable, and professional atmosphere.
Provide individual and group support to residents as needed.
Facilitate groups or activities.
Prepare and supervise meals. (This is required in the Emergency Housing program.)
Use trauma informed care practices to uphold and support program policies and ensure consistency in the delivery of services.
Document daily services, maintain client charts, progress notes, and group notes.
Complete daily individual and group progress notes.
Communicate necessary resident updates to program supervisors and residents’ care teams (Case Manager, Therapist, Health Counselor) as needed, in a timely manner.
Communicate with Operations, IT, and Facilities as needed.
Attend weekly mandatory staff meetings and training.
Attend regular supervision, at least twice per month.