Float Teller

About the position

The primary responsibility of this position is to provide excellent customer service, handle transactions, and promote MidCountry Bank's products and services both in person and by phone. This position will provide staff support for branches in need.

Responsibilities

• Perform all Teller functions
• Process various transactions such as deposits, withdrawals, and check cashing in person, via the drive up, or over the phone.
• Represent the bank in a professional and courteous manner. Greet customers and assist with banking needs and questions.
• Assist with branch tasks as assigned, including balancing cash drawers, vaults, and ATMs.
• Identify customer needs and promote suitable products and services.
• Answer calls and provide timely, accurate responses to customer inquiries.
• Refer customers to bank and non-bank product and services as needed.
• Connect customers with appropriate resources to meet customer needs.
• Attend training sessions and bank/branch meetings as required.
• Complete online compliance courses as assigned.

Requirements

• Required: High School Diploma or Equivalent (PT Tellers can be High School students)
• Preferred: Minimum of 1 year of customer service and/or cash handling

Benefits

• Health Insurance with two medical plan options as well as dental and vision options.
• Employer matched 401(k) plan.
• Company-paid life insurance, AD&D and short and long-term disability. Team members can also purchase additional life and AD&D insurances.
• Paid Time Off and all Federal holidays observed