Float Teller

Hopewell Federal Credit Union-posted about 1 month ago
Part-time • Entry Level
Newark, OH
11-50 employees
Credit Intermediation and Related Activities
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Hopewell Team members provide a variety of member service functions involving the receiving and/or disbursing of funds. (i.e. check or money order). Every day involves constant and direct dealing with credit union members and potential members, and requires the ability to accurately record information and communicate effectively. The teller processes transactions for members personally, over the telephone, and through the mail. Floating Tellers must have open availability Monday through Saturday. (Part-time 20-28 hours per week in Heath/Johnstown/Newark)

  • Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
  • Greets members and processes financial transactions, personally, over the telephone or through the mail, including opening and closing accounts, disbursing cash, issuing checks, etc.
  • Responds to various members' inquiries regarding the status of accounts, account discrepancies, product and/or service offers, and assists members.
  • Maintains current documentation.
  • Assists other tellers when necessary.
  • Maintains and balances cash drawer.
  • Refers product and service recommendations to help members meet their financial goals.
  • Issues ATM and debit cards.
  • Prints starter checks. Orders and inputs check orders.
  • Retrieves voice mail messages and returns calls to members.
  • Operates drive-thru teller lanes and branch video teller system.
  • Processes stop payment requests..
  • Attends staff and department meetings.
  • Assumes responsibility for related duties as required or assigned.
  • Cross sells credit union products and services.
  • Ensures work area is clean, secure, and well maintained.
  • Responsible for compliance with all required regulations and policies, especially with all Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies, procedures and regulations.
  • EDUCATION/CERTIFICATION: High school diploma or general education degree (GED); plus six months' related experience and/or training; or equivalent combination of education and experience. Must obtain State of Ohio Notary Public certification.
  • REQUIRED KNOWLEDGE: Knowledge of Teller policies and procedures.
  • Basic understanding of Credit Union operations.
  • EXPERIENCE REQUIRED: Abilities generally acquired on the job in 12 months.
  • SKILLS/ABILITIES: Ability to operate customary office machines such as photocopier, fax, adding machine, typewriter, postage machine, check encoding machine, check writer, microfiche machine, and computer. Needs to have good keyboarding skills, good communication skills, and accuracy in their work.
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