Float Teller

Camden National BankMilbridge, ME
12d

About The Position

Live here. Play here. Bank here. Work here. If you’re looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you’ve come to the right place. Get to know us: We’re your local community bank—and have been since 1875—that is committed to providing excellent customer service and giving back to our communities. We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard. Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization. We’ve been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being. ______________________________________________________________________________________________________________ Primary responsibility for teller transactions and supporting service and sales activities. The essential functions are noted below; however, at Camden National responsibilities may evolve over time given organization, technological and/or staffing changes. At any point other duties may be assigned. Please note, this position will float to cover multiple banking centers in the region.

Requirements

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
  • Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • To perform this job successfully, an individual should have knowledge of Database software and Internet software.
  • Demonstrated knowledge of debits and credits
  • Working knowledge of the Vertex Teller, Jack Henry Experience, CRM, Outlook, Jabber, and Cisco telephone systems and maintain a satisfactory proving record
  • Experience with customer relations.
  • Demonstrated ability to use a computer.
  • Willingness to learn and speak with customers about products and services and to learn referral skills.
  • Excellent communication skills.
  • Detail oriented, with patience for performing repetitive tasks.
  • Skillful and accurate operation of a ten-key adding machine.
  • Demonstrated accuracy in numeric data processing.

Responsibilities

  • Display working knowledge of bank application software by utilizing computer systems to obtain customer information, account balances, account transactions, etc.
  • Function as a primary contact with the public, serving customers in a cordial manner and fostering a positive customer experience with each interaction.
  • Process a variety of transactions using judgment regarding the validity of transactions presented.
  • Refers items outside of own authority or questionable transactions to a supervisor or manager.
  • Accept deposits, verify cash and endorsements, issue receipts, process withdrawals and cash checks within established guidelines.
  • Process deposits and payments received by mail, night drop, and in the ATM.
  • Maintain a satisfactory proving record.
  • Responds to general customer inquiries and has the ability to assist customers with consumer and business products.
  • Adheres to Teller policies and procedures.
  • Answers incoming calls and responds as appropriate to serve the needs of the caller.
  • Demonstrates knowledge of teller processing which includes transaction processing, maintenance of equipment, cash handling, and beginning and end of day procedures.
  • Demonstrates a general understanding of Vault procedures.
  • Participates in the sales and service activities through support and referrals.
  • Responsible to delivering the best banking experience to customers.
  • Demonstrates a strong knowledge of bank products and services.

Benefits

  • Robust medical, dental, and vision insurance packages
  • Generous time off, including paid federal holidays and paid day off for your birthday
  • 401(k) retirement savings plan
  • Tuition reimbursement, professional development, and career growth opportunities
  • Employee assistance program
  • Comprehensive wellness program
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