Float Patient Representative Front Desk
About The Position
At DIC, we know our team is the heart of everything we do. We take care of our people — so you can take care of our patients. As a full-time employee, you’ll enjoy: 🏥 Medical, dental & vision insurance options 🛡️ Life, AD&D & long-term disability coverage 💰 401(k) with 3% employer contribution + annual profit sharing ⏳ 200 hours of front-loaded PTO 🗓️ 7 paid holidays (including Black Friday & Christmas Eve closures!) 🥗 Paid lunches — because you deserve a true break each day 🎓 Tuition reimbursement for continued growth 🧾 Free imaging for you and your immediate family (spouse & dependents up to age 26) 🌟 Make a Difference Every Day You’re not just working behind a desk — you’re the first smile patients see and the friendly voice that makes them feel at ease. We’re looking for a Float Front Desk / Patient Representative who thrives on helping others, brings positivity to the team, and adapts with ease when floating to our nearby clinics. 💫 What You’ll Do Welcome and assist patients with warmth, efficiency, and professionalism Verify insurance, collect payments, and provide accurate cost estimates Manage daily schedules and appointment confirmations Deliver exceptional service that reflects DIC’s patient-first values 🌈 What We’re Looking For An excellent communicator — in person, over the phone, and everywhere in between Organized, dependable, and comfortable multitasking in a busy clinic A true team player with a can-do attitude Willingness to float to other DIC locations for PTO and coverage needs ✨ Join a team where your kindness, flexibility, and professionalism truly shine! Apply today and be part of a locally owned organization that values teamwork, balance, and doing the right thing — for both our patients and our people.
Requirements
- High school diploma required
- An excellent communicator — in person, over the phone, and everywhere in between
- Organized, dependable, and comfortable multitasking in a busy clinic
- A true team player with a can-do attitude
- Willingness to float to other DIC locations for PTO and coverage needs
Nice To Haves
- Previous healthcare or customer service experience preferred
Responsibilities
- Welcome and assist patients with warmth, efficiency, and professionalism
- Verify insurance, collect payments, and provide accurate cost estimates
- Manage daily schedules and appointment confirmations
- Deliver exceptional service that reflects DIC’s patient-first values
Benefits
- Medical, dental & vision insurance options
- Life, AD&D & long-term disability coverage
- 401(k) with 3% employer contribution + annual profit sharing
- 200 hours of front-loaded PTO
- 7 paid holidays (including Black Friday & Christmas Eve closures!)
- Paid lunches — because you deserve a true break each day
- Tuition reimbursement for continued growth
- Free imaging for you and your immediate family (spouse & dependents up to age 26)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
