Eastern Air Express - Flight Follower - Greensboro, NC

Eastern Airlines LLC•Greensboro, NC

About The Position

At Eastern Air Express curiosity and excitement for growth go a long way. In fact, Eastern Air Express was launched by seekers, adventurers and above all fliers. Our rich legacy and pioneering spirit are still evident in our team today. Our open-hearted attitude, respect for the people we fly and our attention to detail is what sets Eastern Air Express apart from its competitors. Natural curiosity and hunger for wonder are behaviors that make our employees successful. General This is a full-time position that will report to the Manager of Flight Following and interacts with the Director of System Operations Control, the Director of Operations, the Chief Pilot, the Manager of Inflight, the Director of Maintenance, other aircraft dispatchers, crew schedulers, maintenance controllers, and is responsible for the day to day flight dispatching and logistics of the airline relating to aircraft, security, personnel and costs. The successful candidate will be able to demonstrate a thorough knowledge and understanding of all FAR Part 121 aircraft dispatch requirements. Good communication skills are required, and the successful candidate must be able to exhibit the values and culture of the company while working with flight crews in a fast paced/dynamic environment.

Requirements

FAA Aircraft Dispatcher’s Certificate
High School Diploma, GED or equivalent
2 or more years of experience in customer service
2 or more years of experience working in an aircraft dispatch environment utilizing large turbo aircraft (mandatory) and international experience preferred
Airline industry or operational experience
Reliable and self-motivated with a positive attitude
Able to multitask efficiently and effectively to meet deadlines
Interpersonal, written and verbal communication skills
PC proficient in Microsoft Office products and general internet applications
Ability to work any shift including evenings, weekends, and holidays as needed
Ability to read, write, speak, and understand English
Repetitive motion such as typing and phone work.
Minimal physical exertion such as pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags, files, and electronic equipment not more than 30 lbs.

Nice To Haves

Associate degree or higher preferred
2 or more years of experience working in an aircraft dispatch environment utilizing large turbo aircraft (mandatory) and international experience preferred

Responsibilities

Be highly knowledgeable of FAA Regulations, the Company’s GOM, SOCM, OpSpecs, and other materials pertinent to the duties
Be highly knowledgeable in-flight Flight Follower, logistic support and must be able to make time-dependent logistical decisions relating to the safety of flight, security, personnel, and costs
Ensure flight operations are conducted in a professional and disciplined manner in accordance with applicable FAA regulations plus the Company’s GOM, SOCM, and OpSpecs
Ensure the safety of the passengers and aircraft
Ensure flight crews are assigned and flights are released in accordance with guidance provided by the Director of Operations, Director of System Operations Control, Chief Pilot, Director of Inflight, the Director of Maintenance, or their respective designees
Coordinate scheduled and non-scheduled aircraft maintenance with the Director of Maintenance, Maintenance Control, or designee
Maintain flight-following to ensure safety of all flights
Maintain department records to ensure accurate reporting, currency, and accounting
Ensure passenger requirements are communicated to the flight crew
Maintain close liaison/communications (pre-flight / post-flight) with flight crew
Schedule ground transportation and accommodations for flight crew, as needed
Monitor flight and duty time of crew to ensure compliance
Monitor flight crew qualifications
Monitor aircraft maintenance compliance requirements
Initiate, amend and prepare Flight Releases in accordance with 14 CFR FAR Part 121 Domestic and Flag regulations.
Ensure crew and aircraft assignments are current and up to date
Provide computerized flight plan and weather / NOTAM packages per request.