Flight Coordinator

dnataEl Segundo, CA
1d$23 - $23

About The Position

We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Flight Coordinator to join our El Segundo team supporting the LAX Airport. Key Responsibilities As a Flight Coordinator for dnata Catering, your primary responsibility is to ensure all customer menu specifications, equipment requirements, and service standards are accurately executed prior to aircraft loading. This role focuses on detailed verification of meals, beverages, and onboard equipment against the boarding bill and airline specifications to ensure compliance with quality, safety, and presentation standards.You will work closely with airline account management, production, and dispatch teams to support timely and accurate order fulfillment while maintaining strong attention to detail and documentation. Your customer-focused mindset, organization, and ability to adapt to last-minute changes help ensure seamless operations and consistent service delivery.

Requirements

  • An effective communicator, capable of determining best way to reach different audiences and executing communications based on that understanding.
  • Flexible in your approach and demeanor to align with the shifting demands of evolving circumstances.
  • Capable of building strong customer relationships and delivering customer-centric solutions.
  • A good decision-maker, with proven success at making timely decisions that keep the organization moving forward.
  • Willing to act and eager to embrace new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • High school diploma or GED with two – three years of progressive customer service experience.
  • Proficient in Microsoft Office applications, including Excel.
  • Proficiency in Microsoft Office.
  • Must have driver’s license.
  • The ability to meet requirements necessary to obtain a Port Authority, TSA and CBP badge is a required.
  • Must have excellent attention to detail.
  • Must be able to multi-task.
  • Must be able to read and write in English.
  • Flexibility (different shifts - night, weekends, holidays).
  • Ability to lift and push heavy objects, racks, etc.
  • Ability to work in a fast-paced environment.
  • Work safely to prevent accidents to self and coworkers.

Responsibilities

  • Ensure all customer menu specifications, equipment requirements, and service standards are accurately executed prior to aircraft loading.
  • Detailed verification of meals, beverages, and onboard equipment against the boarding bill and airline specifications.
  • Ensure compliance with quality, safety, and presentation standards.
  • Work closely with airline account management, production, and dispatch teams to support timely and accurate order fulfillment.
  • Maintain strong attention to detail and documentation.
  • Provide excellent customer service daily.
  • Comply with all HACCP/GMP and dnata catering sanitation and proper food handling policies and procedures.
  • Check all meals to ensure accuracy of menu specifications and meal counts.
  • Comply with Ramp Safety policies and procedures, safety vests must be worn while out on the field.
  • Other duties as assigned.

Benefits

  • $23.22 hourly
  • Comprehensive FREE Benefits Package: Full-time employees are eligible for 401(k) and healthcare benefits including Medical, Dental & Vision
  • Complimentary Daily Meals: Enjoy breakfast, lunch, and dinner during your shift

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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