Flight Attendant

Mesa Airlines, Inc. • Houston, VA

2d • $28

About The Position

Flight Attendants are the face of Mesa Airlines. As such, they must be reliable
and punctual, with a strong commitment to providing excellent customer service
at all times. The position requires Flight Attendants to maintain a positive,
approachable, and accommodating attitude while delivering extraordinary customer
service. A successful Flight Attendant must have in-depth knowledge of all
safety procedures, service standards, and company policies and procedures.

Requirements

• At least 20 years old
• A high school diploma or Equivalent is required; college credits OR a minimum of two years of customer service experience is preferred.
• Demonstrate reliability, punctuality, and dependability
• Read, write, and speak English fluently.
• Upon completion of training, willing to be assigned to any of Mesa Airlines crew bases (may involve relocation or commuting) based on the company's operational needs.
• Willing and able to work nights, weekends, holidays, and extended hours
• Ability to perform all safety-related procedures, including operating aircraft doors, lifting up to 40 pounds to shoulder height, assisting with carry-on baggage stowage, and operating meal and beverage carts.
• Present a clean, neat, and professional appearance at all times
• Ability to sit in the flight attendant jumpseat without modification; walk comfortably down the aisle facing forward, and fit quickly through the overwing exits
• Minimum 20/40 vision, corrected or uncorrected
• Authorized to work in the United States
• Possess and maintain a valid passport
• Have the legal ability to travel unrestricted to/from all countries that are served by Mesa Airlines, including Canada, Mexico, the Bahamas & Cuba
• Applicants must have the authorization to make multiple entries into the United States at will.
• Successfully complete a background investigation, including FBI fingerprinting and criminal history.
• Pass a DOT/FAA pre-employment drug, alcohol, and random screening throughout your employment, which includes screening for marijuana, cocaine, opiates, PCP, and amphetamine. Please be aware that the DOT prohibits medical marijuana for safety-sensitive employees.

Nice To Haves

• college credits
• minimum of two years of customer service experience

Responsibilities

• Provide constant attention to our customers, providing them with a safe and reliable onboard experience
• Greet passengers, monitor carry-on baggage, and direct passengers to assigned seats
• Ability to remain positive, respectful, and understanding during challenging situations and passenger conflict
• Maintain physical health and professional appearance standards
• Maintain a thorough working knowledge of all emergency procedures and the ability to operate all emergency equipment onboard the aircraft
• Explain the use of safety equipment to passengers in a clear, concise manner
• Serve beverages, snacks, and meals where applicable
• Assist passengers in storing carry-on luggage in the overhead or under-seat storage
• Inform passengers of Federal Aviation Regulations
• Perform duties required to assist with inflight medical emergencies and special needs passengers, i.e., unaccompanied minors, visually or hearing impaired, language impaired, elderly, physically challenged, etc.
• Abide by policies outlined in the Code of Conduct, Employee Handbook, Flight Attendant Manual, and Code Share Partner standards

Benefits

• comprehensive health plans
• travel privileges
• bonuses
• Per diem pay for time away from base while working:
• $2.25/hour for domestic travel
• $2.70/hour for international travel
• Crash-pad assistance program
• Hotel reimbursement incentive when opting out of company-provided accommodations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED