Flight Attendant

Delta Air Lines-posted about 1 year ago

Full-time • Entry Level

Atlanta, GA

10,001+ employees

Air Transportation

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As a Flight Attendant at Delta Air Lines, you will play a crucial role in ensuring the safety and comfort of passengers while providing exceptional customer service. This position requires flexibility in working hours, as flights operate day and night, and involves a variety of responsibilities including managing emergency situations, serving food and beverages, and assisting customers with their needs. Delta is committed to creating a positive work environment and values its employees, offering competitive benefits and opportunities for career growth.

Practice safety conscious behaviors in all operational processes and procedures
Provide exceptional customer service
Work both independently and as part of a team to accomplish work tasks
Manage unexpected changes in a time-sensitive and stressful environment
Answer questions and assist customers when necessary, particularly those with unique needs and circumstances
Demonstrate the use of safety and emergency equipment and ensure safety requirements are met
Administer and coordinate emergency procedures or provide emergency care (e.g., performing CPR and basic first aid) when needed
Respond to and provide clear and accurate directions (verbally and/or non-verbally) to customers in the event of an emergency
Make decisions that address issues keeping in line with Delta policies, procedures, and core values
Prepare, serve, and sell beverages (including alcohol) and meals
Assist customers in lifting and stowing luggage into overhead bins
Actively seek to ensure the safety and comfort of customers if an aircraft experiences delays or hits turbulence
Regularly make public address and safety announcements in compliance with company and federal standards
Must be capable of performing duties in changing environments, including the physiological effects at altitude

Eligibility to work in the U.S.
Be at least 21 years of age at time of application
Have a high school diploma or GED
Ability to speak, read, write, and understand English fluently
Ability to acquire and keep current a passport and travel documents to freely enter and exit places where Delta flies
Complete a pre-employment Department of Transportation (DOT) drug test, and comprehensive background check
Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened
Ability to open emergency exits and close aircraft doors weighing up to 60 pounds
Demonstrates that privacy is a priority when handling personal data
Embraces a diverse set of people, thinking and styles
Consistently makes safety and security, of self and others, the priority
Ability to work flexible hours, including nights, weekends, holidays, and extended hours when needed
Ability to work in a physically demanding role which requires frequent standing, walking, bending, stooping, pushing, pulling, reaching, and lifting

1 or more years of experience in jobs with responsibilities similar to those of a flight attendant
Completion of a degree beyond high school or GED preferred

Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
New hires are eligible for up to 2-weeks of vacation
In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
10 paid holidays per calendar year
Birthing parents are eligible for 12-weeks of paid maternity/parental leave
Non-birthing parents are eligible for 2-weeks of paid parental leave
Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care
Holistic Wellbeing programs to support physical, emotional, social, and financial health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability
Business Resource Groups created to connect employees with common interests
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks

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