Flex Services Technician
About The Position
As a Flex Services Technician, you’ll be the go-to expert installing, repairing, testing, and servicing a wide range of systems and communication technologies. You’ll solve problems, keep clients running smoothly, and help build the digital infrastructure of tomorrow. Along the way, you will get to: Diagnosing and repairing hardware and peripheral issues using the most efficient, cost-effective solutions to minimize client downtime. Installing and testing hardware, ensuring everything works flawlessly and following any specialized instructions. Completing all required technical documentation for billing, product returns, and compliance. Supporting Insight’s depot programs such as Hot Swap and Repair
Requirements
- Ability to communicate in and understand English to the extent necessary to fulfill/perform the essential job functions.
- IT-related certificate or diploma
- 2–5 years of troubleshooting or IT support experience
- Strong communication, organizational, customer service, and problem-solving skills
Nice To Haves
- A+ certification (preferred)
- Previous experience working as certified HP, Dell or Lenovo technician (preferred)
Responsibilities
- Diagnosing and repairing hardware and peripheral issues using the most efficient, cost-effective solutions to minimize client downtime.
- Installing and testing hardware, ensuring everything works flawlessly and following any specialized instructions.
- Completing all required technical documentation for billing, product returns, and compliance.
- Supporting Insight’s depot programs such as Hot Swap and Repair
Benefits
- Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
