FLEX Revenue Manager

Marriott•Bethesda, MD

1d•Hybrid

About The Position

The Revenue Manager, Revenue Management Advisory Services (FLEX), supports proactive audits, data validation, and sustained data accuracy throughout the Digital + Technology Transformation (DTT). This role partners closely with the Senior Revenue Manager to execute audit activities, validate revenue critical systems and configurations, and support remediation efforts tied to Power of M milestones. The Revenue Manager applies revenue management expertise and system knowledge to identify data issues, execute defined audit frameworks, and ensure timely follow-through with hotels and RMAS teams. This role is execution focused, analytical, and operational, with accountability for accuracy, documentation, and issue resolution within assigned portfolios or workstreams.

Requirements

2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years of experience in revenue management, sales and marketing, or related professional area.
4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year of experience in revenue management, sales and marketing, or related professional area.
Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.
Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment of goals; proactively takes action and goes beyond what is required.
Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.
Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement, and enhance business results; and ensures employees are allowed to contribute to their full potential.
Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Responsibilities

Execute proactive audits of revenue critical data, system configurations, and workflows in alignment with standards defined by the Senior Revenue Manager.
Validate accuracy of configurations before, during, and after key DTT milestones.
Support identification of recurring issues and systemic risks across assigned hotels or waves.
Partner with hotels, RMAS teams, and system support partners to support timely remediation of audit findings.
Track open issues and ensure resolution steps are completed and validated.
Escalate risks, delays, or recurring issues to the Senior Revenue Manager as appropriate.
Support stabilization efforts following cutover activities.
Ensures hotels and RMAS teams are set up for long-term success in future state platforms.
Utilizes RMAS systems and tools to maximize operational efficiency.
Establish and maintain audit standards for revenue-critical data, configurations, and workflows.
Conduct proactive audits tied to key DTT milestones.
Identify patterns, trends, and systemic risks across portfolios and waves.
Ensure timely remediation of audit findings in partnership with hotels and RMAS teams.
Utilize RMAS systems and tools (e.g., ACRS, HPP, One Yield) to complete audit and validation activities.
Translate system behavior into clear audit criteria and practical guidance.
Identify gaps in processes, controls, and training.
Follow established audit frameworks, tools, and documentation standards.
Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Takes responsibility for own work as well as contributes to the team and departmental goals and/or business results.
Performs other duties as appropriate.