Flex Relationship Manager

Capital One • McLean, VA

4d

About The Position

Flex Relationship Manager Are you a natural born people person who thrives on cultivating relationships with others? Does being a strategic thinker strike a chord with you? Look no further; a Flex Relationship Manager Associate at Capital One is the opportunity for both! This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business. You will be influencing 60-80 dealerships, building positive relationships with them while supporting the outside sales managers. A Flex Relationship Manager will also be the first line of contact for Capital One Auto Finance (COAF) involving issues in underwriting and funding. A Relationship Manager will monitor and make adjustments to the plan as the month progresses to achieve the desired goals.

Requirements

• High School Diploma, GED, or equivalent certification
• At least 1 year of experience in Financial Services or at least 1 year of Business to Business Sales experience

Nice To Haves

• Bachelor’s Degree in Business
• 2+ years experience in Auto Finance
• 2+ years experience in Customer Relations
• 5+ years experience in Customer Service

Responsibilities

• Help cultivate stellar relationships with our dealerships.
• Optimize communication skills by creating strategic deals and goals with dealerships over the phone.
• Review the structure in underwriting for COAF.
• Guide the deals in house for funding.
• Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives.

Benefits

• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.
• Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED