flex Program Specialist, GXP - Overnight

Marriott • Bethesda, MD

1d • Hybrid

About The Position

This temporary overnight weekend position is responsible for all GXP support, coordinating room assignments, and ensuring optimal operations across assigned properties. The GXP Agent works closely with on-property teams to uphold service standards, streamline communication, and maximize operational efficiency.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field required
• Minimum of 2 years of relevant experience in a business-related role (e.g., hotel operations, inventory management, business analytics, or customer service)
• Strong organizational, analytical, and communication skills
• Ability to work independently in a remote environment while maintaining high productivity
• Flexibility to support weekend and holiday coverage as needed

Responsibilities

• Manage room inventory and execute daily room assignments for designated properties
• Coordinate closely with front office, housekeeping, and sales departments to ensure accurate room blocking and guest accommodation
• Monitor special requests, VIP arrivals, and group room blocks to ensure proper execution
• Analyze occupancy trends and adjust room assignments to support operational goals
• Maintain consistent communication with on-property teams and APRC leadership
• Accurately document daily activity and deliverables in internal systems
• Identify and escalate operational issues and opportunities for improvement
• Other responsibilities as needed

Benefits

• 401(k) plan
• stock purchase plan
• discounts at Marriott properties
• commuter benefits
• employee assistance plan
• childcare discounts
• Employees will accrue paid sick leave, 0.03334 PTO balance for every hour worked and be eligible to receive minimum of 4 holidays annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees