FLEX Payroll Staff Professional

Marriott • Bethesda, MD

15h • Hybrid

About The Position

The Flex Payroll Administrator is a key member of the Flex program management office (PMO) primarily working with Marriott's HQ and above property locations. Responsibilities include payroll operations, compliance, associate relations, VMS technology administration, and ongoing assignment management for Marriott HQ’s temporary employee workforce known as Flex associates.

Requirements

• Strong attention to detail and ability to work with high-volume data accurately.
• Excellent communication skills with a strong customer-service focus.
• Ability to research and resolve payroll issues independently.
• High proficiency with technology, including Excel and system-based auditing.
• Strong organizational skills and the ability to manage multiple priorities.
• Problem-solving mindset and proactive approach to identifying system or data issues.
• High degree of comfort working with sensitive compensation and payroll information with discretion and confidentiality.
• Bachelor’s degree or equivalent combination of education and experience
• 3-4 years relevant experience
• Experience with vendor management systems preferred.

Nice To Haves

• Experience working within a contingent workforce program management office (PMO), MSP, or similar environment supporting temporary labor.
• Strong working knowledge of Vendor Management Systems (VMS).
• Solid understanding of payroll laws, wage and hour regulations, and multistate payroll compliance requirements.
• Experience working within a contingent labor program, PMO, HR operations, or multi-state payroll environment is a plus.

Responsibilities

• Manage bi-weekly payroll processing for Flex associates, ensuring accuracy, timeliness, and compliance.
• Audit payroll data, timesheets, and system reports to identify discrepancies and ensure correct payment.
• Review, compare, and analyze payroll data from Simplify VMS and other payroll reports.
• Work directly with Simplify to resolve payroll file issues, data mismatches, and system errors.
• Conduct follow-up with associates and managers regarding missing hours, discrepancies, or corrections needed.
• Monitor associate status changes that impact payroll, including location changes, cost center adjustments, role updates, and a multi-state payroll environment
• Submit off-cycle payments, PTO payout requests, and ensure proper documentation and authorization.
• Perform basic payroll research to respond to inquiries from associates, managers, and HR partners.
• Process pay rate changes and ensure alignment with internal guidelines and system requirements.
• Collaborates across HR, Payroll, Associate Relations, Hiring Managers, and other stakeholders to align priorities, resolve issues, and support end-to-end workforce operations.
• Maintain accurate assignment and payroll data within Simplify VMS.
• Ensure assignment setups are correct and aligned with manager requirements and payroll specifications.
• Pull and review payroll-related reports to validate billing, assignment accuracy, and data completeness.
• Identify payroll risks, issues, or trends and escalate or recommend solutions as needed.
• Maintain documentation, workflows, and standard operating procedures related to payroll and assignment processing.
• Support continuous improvement efforts to enhance accuracy, reduce errors, and streamline payroll processes.
• Leverage technology to improve efficiency and participate in the implementation of improvements.
• Applies a continuous improvement mindset to payroll operations, leveraging technology and data insights to streamline processes and reduce manual effort.
• Anticipates payroll and system challenges and proactively proposes process or technology-based solutions to mitigate risk and improve outcomes
• Works directly with Simplify VMS to submit enhancement requests that improve payroll processes, increase efficiency, and support scalable operations.

Benefits

• All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
• Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
• Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level