FLEX Payroll Staff Professional

Marriott Hotels Resorts•Bethesda, MD

About The Position

Description About Our Team Flex Talent Solutions is Marriott International’s internally managed contingent workforce program based out of our global headquarters in Bethesda, MD. Flex offers new challenges and enriching career experiences, flexible work arrangements, and a network of opportunities to build long-term career and advancement opportunities. Job Summary The Flex Payroll Administrator is a key member of the Flex program management office (PMO) primarily working with Marriott's HQ and above property locations. Responsibilities include payroll operations, compliance, associate relations, VMS technology administration, and ongoing assignment management for Marriott HQ’s temporary employee workforce known as Flex associates.

Requirements

Strong attention to detail and ability to work with high-volume data accurately.
Excellent communication skills with a strong customer-service focus.
Ability to research and resolve payroll issues independently.
High proficiency with technology, including Excel and system-based auditing.
Strong organizational skills and the ability to manage multiple priorities.
Problem-solving mindset and proactive approach to identifying system or data issues.
High degree of comfort working with sensitive compensation and payroll information with discretion and confidentiality.
Bachelor’s degree or equivalent combination of education and experience
3-4 years relevant experience
Experience with vendor management systems preferred.
Experience working within a contingent labor program, PMO, HR operations, or multi-state payroll environment is a plus.

Nice To Haves

Experience working within a contingent workforce program management office (PMO), MSP, or similar environment supporting temporary labor.
Strong working knowledge of Vendor Management Systems (VMS).
Solid understanding of payroll laws, wage and hour regulations, and multistate payroll compliance requirements.

Responsibilities

Manage bi-weekly payroll processing for Flex associates, ensuring accuracy, timeliness, and compliance.
Audit payroll data, timesheets, and system reports to identify discrepancies and ensure correct payment.
Review, compare, and analyze payroll data from Simplify VMS and other payroll reports.
Work directly with Simplify to resolve payroll file issues, data mismatches, and system errors.
Conduct follow-up with associates and managers regarding missing hours, discrepancies, or corrections needed.
Monitor associate status changes that impact payroll, including location changes, cost center adjustments, role updates, and a multi-state payroll environment
Submit off-cycle payments, PTO payout requests, and ensure proper documentation and authorization.
Perform basic payroll research to respond to inquiries from associates, managers, and HR partners.
Process pay rate changes and ensure alignment with internal guidelines and system requirements.
Collaborates across HR, Payroll, Associate Relations, Hiring Managers, and other stakeholders to align priorities, resolve issues, and support end-to-end workforce operations.
Maintain accurate assignment and payroll data within Simplify VMS.
Ensure assignment setups are correct and aligned with manager requirements and payroll specifications.
Pull and review payroll-related reports to validate billing, assignment accuracy, and data completeness.
Identify payroll risks, issues, or trends and escalate or recommend solutions as needed.
Maintain documentation, workflows, and standard operating procedures related to payroll and assignment processing.
Support continuous improvement efforts to enhance accuracy, reduce errors, and streamline payroll processes.
Leverage technology to improve efficiency and participate in the implementation of improvements.
Applies a continuous improvement mindset to payroll operations, leveraging technology and data insights to streamline processes and reduce manual effort.
Anticipates payroll and system challenges and proactively proposes process or technology-based solutions to mitigate risk and improve outcomes
Works directly with Simplify VMS to submit enhancement requests that improve payroll processes, increase efficiency, and support scalable operations.