Flex Nurse CMA or LPN

Southeastern Cardiology Associates•Columbus, OH

About The Position

Southeastern Cardiology Associates, Southeastern Gastroenterology Associates, and SBD Medical Solutions strive to deliver the best care possible through a team approach. From check-in to check-out, each employee participates in delivering the highest quality of care and attention in the Southeast. Our commitment to our patient is that we will treat them like family. We are compassionate and considerate. We are passionate about advancements in technology and patient care. We are educators and good listeners. We believe that qualified specialty care is not hard to find. However, we think that embedding a world-class group of specialists within a team that is committed to treating the patient and their loved ones is what truly sets us apart. Our job is not done when the condition is diagnosed and treated appropriately. We consider the mission accomplished when we have treated the problem and our team has communicated effectively with the patient and their loved ones. Above all, we are here to serve our patients and their families. Our team of specialized physicians, mid-levels, nurses, technicians, and staff are committed to providing the highest level of service – this team approach truly sets us apart.

Requirements

Holds/maintains active CMA license or Holds/maintains active LPN license, active in Georgia
Holds/maintains a current MA certification and maintain Basic Life Support (BLS)
Minimum 1 year of healthcare experience, preferably in outpatient setting with working cardiac knowledge preferred
Demonstrates the office Corporate Culture at all times with colleagues, providers, outside offices/vendors, patients and their family members. Consistently portrays a positive attitude; excels in individual role while creating a culture of teamwork and cooperation; puts the patient/family first and regularly seeks opportunities for self-improvement as well as operational improvement.
Approachability, Compassion, Customer Focus, Dealing with Ambiguity, Decision Quality, Ethics & Values, Integrity & Trust, Motivating Others, Peer Relationships, Drive for Results, Listening
Communication, Listening, Organizing, Priority, Technical Learning, Time Management, Understanding Others

Nice To Haves

working cardiac knowledge preferred

Responsibilities

Provides nursing care to patients and as delegated by assigned supervisor and/or provider in order to meet the needs of the patient/family
Collects data and information to assist the clinical team and/or the provider in patient assessment and care planning which includes but is not limited to: o Triaging patients telephonically
Acts as an EMR support liaison and maintains communication logs
Providing support for non-urgent patient education(e.g., heart failure diets, device instructions, etc)
Communicating internally & externally through telephone encounters & actions
Medication Refills
Follow Up Needs
Normal Result Reporting
Reviewing documents
Reviewing provider schedule and prepping charts in advance of visits
Tracking incoming consult reports, imaging, and lab results for completion
Reviewing hospital/clinical records
Prioritizing tasks
Completing patient assistance, all FMLA, disability paperwork, prior authorizations, insurance appeals, etc and communicating with patients
Delivers care in accordance with the patient care plan, as well as in accordance with policies and procedures of the office
Participates in teamwork
Supports midlevels and physicians with documentation needs; to include, order entry, letters, and referrals
Effectively and respectfully communicates with other departments of the office
Demonstrates cardiac related knowledge and appropriately applies knowledge to patient care
Assisting in closing care gaps and ensuring following up for abnormal findings
Assisting in the onboarding of new patients
Demonstrate excellent communication skills (verbal and written) as well as computer/electronic medical record systems skills
Exhibit an ability to adapt to unpredictable situations within the work setting
Monitoring clinic pace and flow anticipating delays or issues and assisting where needed
Independently completes assignments in a timely manner
Collects data and information to assist the clinical team and/or the provider in patient assessment and care planning in accordance with current MIPS guidelines which includes but is not limited to: o Triaging patients
Vital Signs
ECGs
Weight
Updating patient history and medication list
Performing real-time clinical assessments and EMR Documentation during visits
Supporting providers with in-room needs
Vitals, ECGs, patient positioning, and assisting with procedures
Escorts patients to and from rooms and assist with mobility as needed
Preparing and stocking exam rooms before and during clinic as needed
Assisting with emergency responses (e.g. calling 911, using AED)
Monitoring clinic pace and communicating delays or issues to the care team/ nurses station
Other duties as assigned