FLEX Direct Care Professional
About The Position
We’re looking for inspiring team members who enjoy bringing out the best in people and are especially motivated to work with adults in mental health recovery. Participate as a member of a multi-disciplinary team promoting a model of treatment informed by the principles of person-centered planning, trauma-informed and strength-based service provision, and the belief in, and support for, resiliency, hope and recovery. As a Flex Counselor, you will: Help create a supportive, homelike environment for the individuals in our residence; Assist program participants in making plans to meet their specific recovery goals; Restore and teach daily living skills; and Engage participants in meaningful activity in the house and in the community; Write daily shift notes and other communications. ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us! At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community. And with over 3,000 employees and over 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.
Requirements
- Valid certifications in both required : Medical Administration Program (MAP) CPR/First Aid (CPR/FA)
- Valid driver’s license for a at least 6 months
- Must be willing to travel throughout Franklin/Hampshire to various programs
- One year experience working as a Residential Counselor
- Basic computer / office skills (daily reports / communications)
Responsibilities
- Help create a supportive, homelike environment for the individuals in our residence
- Assist program participants in making plans to meet their specific recovery goals
- Restore and teach daily living skills
- Engage participants in meaningful activity in the house and in the community
- Write daily shift notes and other communications
Benefits
- Dental insurance
- Health insurance
- Paid time off
- 401(k)
- 401(k) matching
- Opportunity for advancement
- Training & development
- Tuition assistance
- Vision insurance
- Paid Vacation Leave (starting at two weeks minimum plus year-end rollover)
- Paid Sick Leave (11 days plus year-end rollover)
- Paid Holidays (11 holidays + 1 floating holiday)
- Paid Personal Leave (3 days)
- 403(b) Retirement Plan (with 1-to-1 match up to 4% by ServiceNet after one year)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
