FLEX Direct Care Professional

ServiceNet • South Hadley, MA

3d • $21 - $21

About The Position

At ServiceNet, we believe every person deserves the opportunity to live a safe, meaningful, and fulfilling life. Our DBIS team provides compassionate, respectful support to adults with developmental disabilities and brain injuries—helping them thrive at home and in the community. We’re looking for flexible and motivated team members to join our Float Direct Care staff. In this role, you’ll work across multiple residential programs in Hampden County, supporting individuals where you’re needed most.

Requirements

• Valid driver’s license for a minimum of 6 months; and acceptable motor vehicle record.
• Medication Administration Certificate required.
• CPR / First Aid - Training provided.
• Proactive Approaches to Behavioral Challenges (PABC Restraint Certificate) - Training provided.
• Physical ability to perform the requirements of this position and ensure residents safety.
• Basic computer/office skills.
• Background check (CORI).

Responsibilities

• Work in multiple residential locations (developmental and/or brain injury programs) as assigned by the Director.
• Support residents with daily living skills, including the use of adaptive equipment, dining guidelines, and personal care.
• Assist with meals, cleaning, laundry, grocery shopping, and creating a comfortable home environment.
• Provide transportation to appointments, activities, and community events.
• Maintain accurate records through daily shift notes, data tracking, and other documentation.
• Support residents in developing and achieving their personal goals.
• Administer medications.
• Stay current with required certifications and trainings.
• Perform additional program-related tasks as assigned.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Paid orientation and trainings.
• Generous paid time off.
• Comprehensive health and dental insurance.
• 403(b) retirement plan with employer match.
• Paid life insurance and long-term disability.
• Tuition assistance and career advancement opportunities.
• A supportive culture of teamwork and respect.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees