Fleet Services Manager

The Pennsylvania State University • University Park, FL

1d

About The Position

The Fleet Services Manager provides leadership and oversight for Penn State Transportation Services’ Driver Services and Campus Shuttle program . This role ensures safe, efficient, and customer-focused transit solutions for the University Park community. Responsibilities include daily operational management, strategic planning, stakeholder engagement, and advancing service improvements aligned with Penn State’s sustainability and accessibility goals.

Requirements

• Associate Degree
• 6+ years of relevant experience; or an equivalent combination of education and experience accepted
• Employment with the University will require successful completion of background check(s) in accordance with University policies.
• Applicants must be authorized to work in the U.S.

Nice To Haves

• Bachelor’s degree in transportation management, logistics, public administration, or related field
• Experience in public transit or related field, including supervisory or management roles.

Responsibilities

• Oversee daily transit and driver services operations.
• Design and optimize routes and schedules.
• Coordinate fixed-route, demand-response, and special event transportation.
• Supervise and develop drivers and support staff.
• Manage hiring, coaching, and employee relations, including union matters.
• Ensure compliance with FTA, DOT, OSHA, ADA, and other regulations.
• Develop and enforce safety policies and emergency plans.
• Administer departmental budgets and monitor expenditures.
• Prepare financial reports and forecasts for leadership.
• Partner with Fleet Vehicle Manager and Physical Plant on vehicle and facility maintenance
• Oversee fuel island and car wash operations.
• Collect and analyze operational data and KPIs.
• Prepare performance reports for stakeholders.
• Serve as liaison to CATA and third-party vendors.
• Resolve complex customer concerns and coordinate shared service planning.
• Contribute to long-range planning and capital improvement projects.
• Support innovation in transit services aligned with sustainability goals.

Benefits

• Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.
• In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time.
• One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees