Fleet Sales Customer Service Representative

U-Haul • Tempe, AZ

2d • $20 • Onsite

About The Position

If you are an enthusiastic, motivated, detail-oriented, personable communicator with customer service experience, consider becoming U-Haul’s newest Fleet Sales Customer Service Representative! In this position, you will work under the direction of the Fleet Sales Manager to help keep the Truck Sales Department running smoothly while handling day-to-day operations. Take the next step in your career at an ever-expanding company while working with a friendly, supportive team. Schedule: This is a full-time in-office position at our U-Haul Technical Center located in Tempe, AZ. Initial training hours: Monday-Friday 8am–5pm for three weeks. Standard workdays after training: Vary between Monday - Saturday 4AM - 6PM MST and Sunday 8AM-4PM MST Pay: Pay starts at $20.00/hr.

Requirements

• High School diploma or GED
• 1-2 years customer service experience
• Maintain confidential customer and truck pricing information
• Remaining professional with difficult customers and during occasional heavy call volume
• Attention to detail, both visual and mental
• Able to use rationale in negotiating prices
• Able to work at a desk for an extended period of time
• Able to work as early as 4 am or as late as 6 pm
• Able to work rotating holidays and weekends

Nice To Haves

• Retail/automotive sales is a plus
• General knowledge of Microsoft Office, Excel and Word
• Excellent verbal and written communication
• Inbound/outbound calls is a plus
• Bi-lingual preferred but not necessary

Responsibilities

• Answer customer and field employee calls from Fleet Sales calling queue
• Assist customers in finding trucks, trailers and tow dollies
• Assist field employees in negotiating and selling trucks, trailers and tow dollies
• Provide tax and DMV fees for truck, trailer and tow dolly sales

Benefits

• Get your career moving with a company that empowers team members to be the healthiest version of themselves!
• We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.
• Full Medical coverage
• Prescription plans
• Dental & Vision Plans
• New indoor fitness gym
• Gym Reimbursement Program
• Registered Dietitian Program
• Weight Watchers
• Onsite medical clinic for you and your family
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition reimbursement program
• Free online courses for personal and professional development at U-Haul University®
• Business and travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation, and sick days
• Employee Stock Ownership Plan (ESOP)
• 401(k) Savings Plan
• Life insurance
• Critical Illness/Group Accident
• 24-hour physician available for kids
• Subsidized gym/ membership
• MetLaw Legal program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans, hotels, and more
• LifeLock identity Theft
• Savvy consumer wellness programs- from health care tips to financial wellness
• Dave Ramsey’s SmartDollar Program
• U-Haul federal credit union
• Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees