Sales/Customer Service Representative

Badger Brothers Moving•Madison, WI

21h•$25•Onsite

About The Position

Learn elite sales skills inside a high-performance, coached sales system. Badger Brothers Moving is one of the fastest growing companies in Wisconsin. As we continue to expand throughout the state, we're looking for high-quality people to grow with us by joining our Sales & Customer service team. We’re hiring Sales / Customer Service Representatives to join a disciplined, high-standards team built on: Clear frameworks Relentless execution of fundamentals Ongoing coaching and call reviews Objective performance measurement This is an inbound, office-based sales role in Madison, WI. About Us: Badger Brothers Moving is not just any moving company; we're a testament to hard work, dedication, and an unwavering commitment to excellence. Founded by University of Wisconsin-Madison alumni, we've quickly grown from a local service into a powerhouse, known across Wisconsin for our unparalleled moving services. Our journey is marked by significant achievements, including being honored on the Inc. 5000 list for four consecutive years as one of the fastest-growing companies in America, and being voted Best of Madison three times. Our Mission: At Badger Brothers Moving, we believe that "Great PEOPLE make Great Movers." This core philosophy has guided us through over a decade in the business, over 30,000 successful moves, and has been the bedrock of our unrivaled experience, innovation, and customer care. Our proven, time-tested processes ensure we provide the best moving services in Wisconsin, if not the entire country. Why Join Us? Being a part of Badger Brothers Moving means you're joining a team that values each member's contribution to our success. We're not just co-workers; we're a family that supports one another in achieving personal and professional growth. Our accolades speak volumes about our commitment to excellence, but it's our day-to-day operations, filled with integrity, respect, and teamwork, that truly make us stand out. We offer competitive compensation, comprehensive training, and a dynamic work environment where no two days are the same. If you're passionate about making a difference, dedicated to customer satisfaction, and ready to be part of an award-winning team, Badger Brothers Moving is the place for you. Be a part of our success story. Join Badger Brothers Moving today and help us keep Wisconsin moving!

Requirements

Coachable & feedback-driven You don’t take feedback personally - you use it to get better. You like knowing exactly where you stand.
Competitive, but team-oriented You want to win, while respecting standards, systems, and accountability.
Comfortable on the phone You communicate clearly, confidently, and professionally.
Process-driven You can follow a framework, execute consistently, and avoid cutting corners.
Intrinsically motivated You don't need to be micromanaged. You improve because you want to.
Interested in mastering sales as a skill Whether you’re early in your career or experienced, you want to get really good at sales—not just “have a sales job.”
Reliable, consistent, and on-time The team depends on you showing up and being dependable.

Responsibilities

Handle inbound phone calls and emails from customers requesting moving estimates
Lead structured sales conversations using our proven call framework (we train you)
Ask strong questions, build value, present price confidently, and close
Follow up with unscheduled leads
Participate in regular call monitoring, reviews, and coaching sessions
Continuously improve by mastering the fundamentals of great sales calls