Fleet Quoting Associate

Wheels Up • New York, NY

42d • $65,000 - $85,000

About The Position

Join Our Team at Wheels Up At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines - we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms. And it doesn't stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer. Role Overview: What You'll Be Doing Wheels Up is looking for a world-class Fleet Quoting Associate to join our team of dedicated and passionate professionals, fueled by the most powerful brand in private aviation, as we continue our mission of democratizing the private aviation space through cutting-edge technology, innovative products and service offerings. The objective of Fleet Quoting is to capitalize on demand outside of traditional membership program offerings. This position will be located in either of our offices (New York City, NY or Chamblee, GA).

Requirements

• Previous customer service or sales experience
• Knowledge of aircraft performance capabilities
• Ability to calculate trip revenue, cost, margin/margin percentage, rate per hour, and manage complex network operating scenarios
• Awareness of Key Performance Indicators in decision making
• Candidates must have a passion for problem solving, with a willingness to accept change and start from scratch on a routine basis
• Exceptional interpersonal skills and the ability to work in a team environment
• Knowledge of aircraft performance capabilities
• Proficient with Slack, Excel, and Outlook
• Creative problem resolution skills
• Ability to work a flexible schedule if needed (including holidays, weekends and evening hours, as required)
• The ability to develop and maintain long-term relationships with internal and external customers

Nice To Haves

• Bachelor's degree
• Aviation experience

Responsibilities

• Achieve team Key Performance Indicators (utilization, efficiency, and revenue) and monitor how decision-making influences each metric
• Understand individual flight costs and network revenue models
• Intimate knowledge of demand already booked in order to sell around it
• Appreciate the need to sell specific demand to complement the needs of the given day
• Remain cognizant of special events which may cause a spike in demand into a certain airport or region
• Recognize seasonal travel patterns both geographically and by each cabin class
• Always being able to justify your pricing
• Stays in continuous contact with scheduling and operational groups to ensure feasibility and overall success of trip completion is reliable
• Multitasking several trip inquiries at one time
• Develop and maintain excellent relationships with all clients and brokers
• Answer incoming calls and e-mails regarding charter trips in a timely and accurate manner
• Know and explain the terms and conditions of the Wheels Up charter contract
• Maintain current working knowledge of Wheels Up aircraft fleet and product offerings
• Perform all other duties and/or special projects, as assigned by the VP of Wholesale or higher authority

Benefits

• Tuition Reimbursement
• Competitive 401(k)
• Comprehensive Medical, Dental, and Vision Insurance
• Complimentary access to mental health and wellness counseling through Spring Health
• Financial planning assistance
• A variety of additional programs and services in support of your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Air Transportation
• Number of Employees: 1,001-5,000 employees