Fleet Manager (Night Dispatch)

FLORIDA ROCK & TANK LINES INC•Jacksonville, FL

1d•Onsite

About The Position

The Fleet Manager (Night Dispatch) is responsible for independently creating and modifying driver schedules to ensure efficient customer delivery, monitoring fuel usage, and making decisions regarding fuel delivery, load diversions, and cancellations. This role involves determining the number of trips and vehicles, assigning drivers and equipment, and supervising drivers to ensure load safety. The manager coordinates daily terminal activities, processes customer orders, ensures driver compliance with logistics directives, and uses judgment to assess driver fitness for duty. Key responsibilities also include complying with regulations, assisting drivers with navigation, investigating and resolving customer and driver complaints, interpreting and enforcing company policies, and recommending disciplinary actions. The position requires participation in and presentation at monthly safety meetings, reinforcing company safety policies, and monitoring critical error reports related to driver performance.

Requirements

Strong oral presentation skills
Strong to intermediate computer skills
Able to multi-task and work in a fast-paced environment
Ability to work independently
Ability to work on a salary basis with a non-standard schedule and fluctuating hours

Nice To Haves

Bachelor’s degree
Dispatch experience

Responsibilities

Create and modify drivers’ schedules independently as dictated by customer needs and to ensure the most efficient delivery to customers
Monitor fuel usage and make independent decisions about when and where to deliver fuel, including decisions regarding diverting loads, cancelling deliveries and adding deliveries as needed
Determine number of trips and vehicles to run, assign drivers and equipment to runs
Supervise drivers including ensuring the safety of drivers' loads
Coordinate daily terminal activities by taking customer delivery orders via, telephone, fax or in person
Review and complete the order process and prepare the schedules for local and long-distance moves
Ensure that drivers follow direction of Logistic Supervisors with respect to load diversions and changes to routes
Use judgment in determining whether a driver appears fit for duty and send drivers home who do not appear capable of working safely
Comply with all Federal, State and local rules & regulations
Aid drivers in locating difficult addresses
Independently investigate and resolve customer complaints
Interpret and enforce company policies
Resolve driver complaints
Recommend disciplinary action of drivers to Logistics Manager or Terminal Manager
Attend and participate in monthly safety meetings
Present on a topic at safety meetings (times may vary)
Reinforces compliance of company safety policy with drivers while loading, unloading and driving
Monitor critical error reports related to roll stability and hard braking, coordinate driver review with terminal manager