Fleet Maintenance Advisor

Cleveland Brothers Equipment Co • Murrysville, PA

4d

About The Position

Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West
Virginia and western Maryland, has an immediate opportunity for a Fleet
Maintenace Advisor / EMServices Specialist.

Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is
looking for a highly motivated self-starter to join our growing team of
established and successful professionals.

Position Summary:

Career opportunity for the right individual to support the dealership and our
customers through specialized services. This position is the primary source of
contact for the dealership, and our sales force. This individual will work
directly with the Cleveland Brothers management team, sales force, and our
customer base providing professional support and recommendations that help our
valued customers lower owning and operating costs and improve uptime and
availability of their equipment.

Requirements

• Ability to learn and develop expertise with Caterpillar equipment, and an understanding of the operation of Caterpillar equipment, maintenance products, and various industry needs.
• Applicants must be proficient with Microsoft office applications.
• Successful candidates will possess excellent verbal, written, technical, analytical, and administrative skills.
• Ability to prioritize duties, work both independently and within a team.
• Strong self-starting, interpersonal, professional communication, and multi-tasking skills required.
• Must be accountable, flexible, and successful within a team environment.
• Progressive experience and understanding, focusing on exceptional internal and external services support, preventative maintenance needs, long-term service agreements, service operations, and an understanding of consultative sales concepts.
• Administrative, business, technical, or training degree preferred, or an equivalent combination of training and experience is acceptable.

Responsibilities

• Utilize the CAT Service Information System (SIS) and Service Data to recommend preventative maintenance services needing scheduled
• Coordinate with service departments and customers to facilitate and prioritize services
• Develop, generate, and review accurate monthly and annual reports as required
• Interact with Cleveland Brothers personnel and customers on a daily/weekly or as needed basis
• Provide professional and timely communications via phone, e-mail, or in person
• Support CAT Inspect tool with training and occasional travel throughout the territory
• Substitute for other positions and other functions as assigned by necessity.

Benefits

• Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
• Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
• Stability – Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees