Fleet Account Specialist

Hendrick•Duluth, MN

28d

About The Position

Rick Hendrick Chevrolet (Duluth) Location: 3277 Satellite Blvd, Duluth, Georgia 30096 Summary: Sources, develops, and maintains commercial vehicle accounts for assigned market area. Supervisory Responsibilities: This position has no direct reports. Essential Duties and Responsibilities include the following. Other duties can be assigned. Deliver on objectives for Sales and PO#s (Purchase Orders) Deliver on activity objectives for Appointments and Blitz Calls for Sales and Service Department Secure initial meetings primarily through Blitz Calls via phone and canvasing Penetrate all Commercial & Fleet Business in the market area through targeted questioning Conduct initial meetings to gain key insights for follow-up presentations Analyze and interpret complex data from varying sources Organize and deliver compelling, professional presentations (One on One & Group Presentations) Conduct complex presentations in a concise, professional, engaging manner Lead the sales process (start through close) by including and preparing all parties participating in the opportunity: Dealer Salesperson (and OEM Partners as needed) Demonstrate a high level of proficiency in account and territory sales forecasting Build rapport quickly while cultivating essential internal relationships based on trust, responsiveness, support, collaborative selling and “one team” values Utilize CRM database and identify business opportunities via Polk Data & Dealership to evaluate prospect’s position in the industry; research and analyze sales opportunities Contribute information to market strategy by monitoring competitive products and reactions from accounts an update data into the CRM Expand sales in existing accounts by introducing new products and services conquesting business from mixed fleets Actively participate in industry associations, internal training initiatives and assigned training opportunities (Include dealership personnel as needed) Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties Other duties as assigned Sales Activity and Expectations: Sales Apts. & Blitz Calls: 80 per month (20/ HAG Store/Month) Sales (Delivered Units/Orders (W Cash Deposits): Months 1-6 = 8 Per Quarter; Months 7-12 = 36 Pre Quarter Deliver sales/orders objectives as set by Hendrick and BE Fleet Solutions Manager Update all activities, opportunities and results accurately and timely into the CRM Participate in team sales meetings Participate in training sessions as directed by HAG Management/BE Fleet Solutions Manager Monday Meetings with HAG Commercial Manager to outline itinerary for the week of CAS/ HAG Salesperson Ride A-longs (BE Fleet Solutions Manager will be copied on plan in writing) Friday Follow Up Meetings will be conducted with HAG Management/BE Fleet Solutions Manager to review the week’s productivity Participate in monthly Sales Performance meeting with HAG Management/BE Fleet Solutions Manager as directed Report monthly National Association activities and sales successes to HAG Management/BE Fleet Solutions Manager as directed. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Requirements

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret and analyze marketing data, reports, and spreadsheets.
Ability to apply common sense understanding to carry out instructions.
Minimum of five years of demonstrated successful outside sales experience.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit; use hands to finger, handle, and feel.
Highly proficient in Excel, Word, PowerPoint & CRM
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Ability to work in a complex, matrixed sales environment.
The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and group situations to customers and other employees.
Ability to produce professional written communications.
Ability to add, subtract, multiply and divide.
Valid Driver’s License
Completion of the Challenger Assessment with proficient scores

Nice To Haves

Bachelor Degree (preferred)

Responsibilities

Sources, develops, and maintains commercial vehicle accounts for assigned market area.
Deliver on objectives for Sales and PO#s (Purchase Orders)
Deliver on activity objectives for Appointments and Blitz Calls for Sales and Service Department
Secure initial meetings primarily through Blitz Calls via phone and canvasing
Penetrate all Commercial & Fleet Business in the market area through targeted questioning
Conduct initial meetings to gain key insights for follow-up presentations
Analyze and interpret complex data from varying sources
Organize and deliver compelling, professional presentations (One on One & Group Presentations)
Conduct complex presentations in a concise, professional, engaging manner
Lead the sales process (start through close) by including and preparing all parties participating in the opportunity: Dealer Salesperson (and OEM Partners as needed)
Demonstrate a high level of proficiency in account and territory sales forecasting
Build rapport quickly while cultivating essential internal relationships based on trust, responsiveness, support, collaborative selling and “one team” values
Utilize CRM database and identify business opportunities via Polk Data & Dealership to evaluate prospect’s position in the industry; research and analyze sales opportunities
Contribute information to market strategy by monitoring competitive products and reactions from accounts an update data into the CRM
Expand sales in existing accounts by introducing new products and services conquesting business from mixed fleets
Actively participate in industry associations, internal training initiatives and assigned training opportunities (Include dealership personnel as needed)
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations
Demonstrates the Company’s Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
Other duties as assigned
Sales Apts. & Blitz Calls: 80 per month (20/ HAG Store/Month)
Sales (Delivered Units/Orders (W Cash Deposits): Months 1-6 = 8 Per Quarter; Months 7-12 = 36 Pre Quarter
Deliver sales/orders objectives as set by Hendrick and BE Fleet Solutions Manager
Update all activities, opportunities and results accurately and timely into the CRM
Participate in team sales meetings
Participate in training sessions as directed by HAG Management/BE Fleet Solutions Manager
Monday Meetings with HAG Commercial Manager to outline itinerary for the week of CAS/ HAG Salesperson Ride A-longs (BE Fleet Solutions Manager will be copied on plan in writing)
Friday Follow Up Meetings will be conducted with HAG Management/BE Fleet Solutions Manager to review the week’s productivity
Participate in monthly Sales Performance meeting with HAG Management/BE Fleet Solutions Manager as directed
Report monthly National Association activities and sales successes to HAG Management/BE Fleet Solutions Manager as directed.