The Field Service Tech Master Journeyman rotates on a 14/14 schedule servicing customers and units in a designated region. As a member of the Rapid Response team the Field Service Technician Master Journeyman provides technical assistance in diagnosis, troubleshooting and repair of heavy equipment, working closely with all levels of technicians. With little to no supervision, the Field Service Tech Master Journeyman schedules work, monitors quality control for work performed, and customer relations.