Fixed Income Production Support, Associate

Jefferies • New York, NY

1d • $90,000 - $110,000

About The Position

Candidate would be part of Fixed Income Application Support team, interfacing with Credit Front Office users, notably the portfolio trading algorithm group within Fixed Income Trading.
Key responsibilities:
Respond to production system queries, exchange connectivity issues, and system outages.
Identify root causes of production issues using languages and protocols like Python, SQL, and FIX, and collaborating closely with support and engineering teams to create solutions.
Installing, configuring, testing, deploying, and upgrading software on the ION trading platform
Monitoring and maintaining the production environment, creating metrics and dashboards to oversee platform capacity/load, data quality, and overall system health.
Developing and maintaining thorough documentation for all support processes, bug and enhancement tracking to ensure knowledge transfer and consistency in service delivery.
Participating in cross-functional projects aimed at improving stability or enhancing current features or developing new workflows.

Requirements

• 2-5 years of experience in Financial Services Technology. Experience in sell-side Capital Markets and supporting an algo trading desk highly desired.
• Experience with Linux/Unix and Windows OS
• Excellent communication, time management and project management skills.

Nice To Haves

• Extensive experience with Python and SQL (highly desirable)

Responsibilities

• Respond to production system queries, exchange connectivity issues, and system outages.
• Identify root causes of production issues using languages and protocols like Python, SQL, and FIX, and collaborating closely with support and engineering teams to create solutions.
• Installing, configuring, testing, deploying, and upgrading software on the ION trading platform
• Monitoring and maintaining the production environment, creating metrics and dashboards to oversee platform capacity/load, data quality, and overall system health.
• Developing and maintaining thorough documentation for all support processes, bug and enhancement tracking to ensure knowledge transfer and consistency in service delivery.
• Participating in cross-functional projects aimed at improving stability or enhancing current features or developing new workflows.

Benefits

• annual discretionary incentive and retention bonus
• competitive employee benefits, including: medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages that include planned time off (e.g., vacation), unplanned time off (e.g., sick leave), and paid holidays
• paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed