Five Star Cake Decorator

Albertsons•Bedford, TX

14d

About The Position

Description Duties and Responsibilities Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast and friendly customer service. Assists customers by making product suggestions, filling special orders, and providing food preparation suggestions. Answers and responds to incoming calls appropriately. Receives, resolves, and reports customer complaints to the Store Director as needed. Engages in suggestive selling through telephone interactions, in-store intercom announcements, and one-on-one customer engagement. Assists customers with special orders for cakes and bakery items, including personalization and custom designs. Decorates cakes according to special order instructions. Trims, cuts, and shapes cakes to required sizes. Ices cakes following a “No Black Hole” mentality, forms designs and figures, and writes messages using icing. Creates decorations using a flower nail and transfers decorations to cakes. Works within the transit program. Recreates, designs, and customizes cakes based on customer-provided online or magazine photos. Demonstrates advanced decorating skills including: Swags and drapes with fondant Hand-formed roses Simple gum paste flowers Simple bows Rolled, cut-out, marbled, and colored fondant Covering and enrobing cakes in fondant Whimsical and shaped cakes Advanced cake boards and design structures Understands and properly constructs wedding and groom’s cakes. Follows the cake manual and adheres to proper icing weight standards. Uses and follows the cake decorator production list. Meets production expectations of $90–$100 in retail sales per hour. Properly stores finished and unfinished cakes to maintain quality. May slice bread and prepare bakery items including proofing, baking, packaging, and icing. Implements efficient product demonstrations, preparation, and packaging techniques. Trains, mentors, and supports other employees in basic cake decorating skills. Maintains bakery case cleanliness, visual appeal, and inventory levels. Ensures cleanliness, sanitation, and safety of the bakery area, equipment, and work environment. Maintains proper temperature control during preparation, storage, and display. Assists with physical inventory every four weeks as required. Controls inventory to ensure quality, freshness, and proper stock levels; stocks and rotates product. Maintains and organizes the cooler and freezer. Builds displays and removes outdated or spoiled products. Implements promotional and seasonal displays. Follows company policies and procedures as outlined in the Albertsons/Tom Thumb Employee Handbook. Enforces proper code dating for all bakery products. Performs receiving duties including breaking down loads, verifying invoices, inspecting quality, reporting shortages, stocking, and rotating product. Maintains back-up cake varieties in freezer using production sheets. Completes and monitors daily log sheets, production charts, sales, labor, and required documentation. Controls shrink and costs. Ensures proper signage and compliance with labeling, federal and state regulations, company policies, and code dating standards. Complies with all workplace safety, sanitation, and organizational standards. Ensures safety, cleanliness, and sanitation of sales floor, freezer, cooler, prep area, equipment, and displays. Implements emergency procedures during equipment or computer software malfunctions. Performs all duties safely, accurately, and with honesty and integrity. Performs other duties as assigned.

Requirements

Strong communication and interpersonal skills with a professional demeanor.
Knowledge of company practices and Bakery Department policies and procedures.
Ability to frequently lift, reach, and maneuver items up to approximately 60 lbs.
Frequently bends, stoops, reaches, pushes, and pulls loaded hand trucks and pallet jacks.
Performs repetitive arm movements involved in decorating, preparing, packaging, and displaying products.
Manual dexterity and strong hand-eye coordination.
Ability to stand for extended periods.
Mental alertness to ensure safe and accurate work.
Working knowledge of basic math, weights and measures.
Knowledge of product variety, standards, perishability, sanitation, handling, and labeling.
Operates bakery equipment including telephones, pallet jacks, hand trucks, knives, scissors, safety cutters, bread slicer, photo cake machine, mixers, ovens, microwave ovens, and proof boxes.
Uses cleaning supplies and equipment; handles latex products.
Operates computer software and electronic ordering devices.
Adheres to company grooming standards and dress code.
Ability to work nights, weekends, and holidays; schedules may vary.
Reliable attendance required.
Exposure to potential workplace hazards related to equipment and tools.

Responsibilities

Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast and friendly customer service.
Assists customers by making product suggestions, filling special orders, and providing food preparation suggestions.
Answers and responds to incoming calls appropriately.
Receives, resolves, and reports customer complaints to the Store Director as needed.
Engages in suggestive selling through telephone interactions, in-store intercom announcements, and one-on-one customer engagement.
Assists customers with special orders for cakes and bakery items, including personalization and custom designs.
Decorates cakes according to special order instructions.
Trims, cuts, and shapes cakes to required sizes.
Ices cakes following a “No Black Hole” mentality, forms designs and figures, and writes messages using icing.
Creates decorations using a flower nail and transfers decorations to cakes.
Works within the transit program.
Recreates, designs, and customizes cakes based on customer-provided online or magazine photos.
Demonstrates advanced decorating skills including: Swags and drapes with fondant Hand-formed roses Simple gum paste flowers Simple bows Rolled, cut-out, marbled, and colored fondant Covering and enrobing cakes in fondant Whimsical and shaped cakes Advanced cake boards and design structures
Understands and properly constructs wedding and groom’s cakes.
Follows the cake manual and adheres to proper icing weight standards.
Uses and follows the cake decorator production list.
Meets production expectations of $90–$100 in retail sales per hour.
Properly stores finished and unfinished cakes to maintain quality.
May slice bread and prepare bakery items including proofing, baking, packaging, and icing.
Implements efficient product demonstrations, preparation, and packaging techniques.
Trains, mentors, and supports other employees in basic cake decorating skills.
Maintains bakery case cleanliness, visual appeal, and inventory levels.
Ensures cleanliness, sanitation, and safety of the bakery area, equipment, and work environment.
Maintains proper temperature control during preparation, storage, and display.
Assists with physical inventory every four weeks as required.
Controls inventory to ensure quality, freshness, and proper stock levels; stocks and rotates product.
Maintains and organizes the cooler and freezer.
Builds displays and removes outdated or spoiled products.
Implements promotional and seasonal displays.
Follows company policies and procedures as outlined in the Albertsons/Tom Thumb Employee Handbook.
Enforces proper code dating for all bakery products.
Performs receiving duties including breaking down loads, verifying invoices, inspecting quality, reporting shortages, stocking, and rotating product.
Maintains back-up cake varieties in freezer using production sheets.
Completes and monitors daily log sheets, production charts, sales, labor, and required documentation.
Controls shrink and costs.
Ensures proper signage and compliance with labeling, federal and state regulations, company policies, and code dating standards.
Complies with all workplace safety, sanitation, and organizational standards.
Ensures safety, cleanliness, and sanitation of sales floor, freezer, cooler, prep area, equipment, and displays.
Implements emergency procedures during equipment or computer software malfunctions.
Performs all duties safely, accurately, and with honesty and integrity.
Performs other duties as assigned.