FT Fit Tailor
About The Position
The Fitter/Tailor contributes to the Brooks Brothers customer relationships by delivering quality garments to our customers. As a member of our Alterations department, the Fitter/Tailor provides expert alterations and fabric expertise to our customers in a timely manner while providing outstanding service to our clients. The Fitter/Tailor reports to the Store Manager. Who You Are: Demonstrates an attention to detail and quality of work. Team player with a desire to provide exceptional service. Operates with a sense of urgency and effectively completes assigned responsibilities. Able to adapt to change and takes on more responsibilities. Self-motivated; seeks personal growth and development.
Requirements
- Minimum 5 years' experience in tailoring.
- Knowledge of clothing and shirt construction and fabrics.
- Previous experience in a retail environment or in custom clothing sales.
- Scheduling flexibility to include days, nights, weekends, and holidays as required to meet the needs of the business.
- Ability to communicate with customers on the sales floor.
- Proficient in special order tools, fabrics and programs.
Responsibilities
- Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
- Sew, measure, hem, and fit garments to meet customer needs, using the Brooks Brothers approved methods and specifications.
- Utilize Brooks Brothers systems to meet productivity goals.
- Provide highest level of quality and customer service within established call dates.
- Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
- Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
- Assist in maintaining a clean, neat, and organized store environment.
- Work with store team to ensure seamless workflow.
- Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.
- Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
