Fitness Supervisor

Peregrine Hospitality•Napa, CA

6d•$20

About The Position

The Fitness Supervisor is responsible for supervising all Spa fitness personnel to ensure quality health and fitness services to members and guests. The role is also responsible in assisting all operational aspects of the fitness specialty. Essential Functions Must adhere to the company’s Service culture – 4 Keys to creating guests for life. Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort. Must participate in all resort required meetings and trainings. Inspect and monitor cleanliness of the fitness, pool, guest areas tennis and pickleball courts and comply with safety and health code requirements. Ensure facility is prepared for proper opening and closing each day. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort (i.e., treatments, equipment, products and retail items). Arrange for all fitness appointments for ala carte services/activities and packages. Handle all administrative functions of the Spa including: using Spa software, maintaining inventory of supplies, answering telephones, making appointments, and answering questions. Provide fitness tours as necessary. Oversee efficiency of Spa operations at the front desk via proper scheduling of appointments and staff. Communicate with the front desk staff. Review/revise scheduling on a daily basis according to business demands. Assist with billing for all fitness services and retail sales including preparing receipts. Be thoroughly familiar with and provide instruction on Spa software. Assist with inventories and cost controlling in fitness and recreation. Assist in monitoring and evaluating Spa front desk team members. Provide CPR/First Aid as necessary. Abide by all resort policies and safety rules. Perform other duties as requested by management.

Nice To Haves

At least 2 years of previous spa/fitness or other hospitality supervisory experience, preferably in a progressive management level
Experience in overseeing fitness teams, attendant teams and reservations operations would be beneficial

Responsibilities

Supervising all Spa fitness personnel to ensure quality health and fitness services to members and guests
Assisting all operational aspects of the fitness specialty
Adhering to the company’s Service culture
Actively participate in team member referral program
Being a Talent Ambassador for Silverado Resort
Participating in all resort required meetings and trainings
Inspecting and monitoring cleanliness of the fitness, pool, guest areas tennis and pickleball courts and comply with safety and health code requirements
Ensuring facility is prepared for proper opening and closing each day
Monitoring and maintaining the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order
Being the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort
Arranging for all fitness appointments for ala carte services/activities and packages
Handling all administrative functions of the Spa including: using Spa software, maintaining inventory of supplies, answering telephones, making appointments, and answering questions
Providing fitness tours as necessary
Overseeing efficiency of Spa operations at the front desk via proper scheduling of appointments and staff
Communicating with the front desk staff
Reviewing/revising scheduling on a daily basis according to business demands
Assisting with billing for all fitness services and retail sales including preparing receipts
Being thoroughly familiar with and provide instruction on Spa software
Assisting with inventories and cost controlling in fitness and recreation
Assisting in monitoring and evaluating Spa front desk team members
Providing CPR/First Aid as necessary
Abiding by all resort policies and safety rules
Performing other duties as requested by management