Fitness Studio Manager

BODY20 Potomac Falls • Sterling, VA

8d • $50,000 - $85,000 • Onsite

About The Position

Work in the Future of Fitness. BODY20 is a new boutique fitness studio offering personal training with FDA-cleared Electric Muscle Stimulation (EMS) technology. One 20 minute workout is equivalent to hours in the gym so you can build muscle and burn calories without the need for heavy weights and impact on the joints.

As a Studio Manager, you will lead all sales and operations for the studio -- driving new member growth and delivering a great member experience

Requirements

• Passion for health and wellness
• Previous experience in a management role
• Previous experience in a sales role, with an excitement for sales
• Strong leadership and communication skills -- be a first one in, last one out leader who will lead by example style, inspiring and motivating the team but also willing to step into any role temporarily when required
• Comfort working on multiple concurrent activities, while still keeping an eye on the details
• An energetic and friendly disposition

Nice To Haves

• Certification in personal training or fitness instruction is a plus

Responsibilities

• Accountable for meeting studio sales revenue goals and daily activity targets (e.g. 100 calls to leads a day)
• Sell memberships to leads who come in for a demo workout
• Develop relationships with local businesses to plan and execute offsite marketing and sales events to generate more leads
• Become a certified trainer with the Electric Muscle Stimulation device (no previous fitness or personal training experience or certification required) so you can fill in and train members when required due to coach scheduling issues
• Lead the team of coaches, exchanging best practices and driving continuous improvement
• Hire and train new coaches, managing their certification process
• Manage and oversee all aspects of the studio's daily operations
• Create and maintain the staff schedule
• Handle member service escalations and issues
• Ensure daily operational processes are followed (e.g. member service & follow-up, cleanliness, invoicing/billing)
• Implement and roll out promotions and other corporate programs in the studio
• Evaluate employee performance and create improvement action plans as required
• Manage social media channels
• Maintain a clean and safe environment for clients and staff

Benefits

• Bonus based on performance
• Dental insurance
• Health insurance
• Access to and some reimbursement for a defined benefits healthcare plan
• Paid vacation time
• Fitness casual dress-code
• Free Studio Membership
• Product discounts
• Fun, collaborative work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed