Fitness Receptionist
About The Position
Greets each and every guest with a smile and conversation to foster community. Provide excellent customer service, assist members, and answer guest inquiries. Ensures the facility is only accessed by active members and/or approved guests. Efficient and accurate handling of cash. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it’s necessary to leave the reception area. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager on duty of any member, guest, or facility issues. Enroll members and guests in programs. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain the facility and prepare for special events. Additional duties as assigned.
Requirements
- Ability to work: Early mornings, days, nights, weekends, and holidays.
- Excellent communication, customer service skills, and work ethic.
- Energetic and enthusiastic.
- Strong team player.
- Proficient with computers or quick learner.
Nice To Haves
- High School diploma preferred.
- Customer service experience
Responsibilities
- Greets each and every guest with a smile and conversation to foster community.
- Provide excellent customer service, assist members, and answer guest inquiries.
- Ensures the facility is only accessed by active members and/or approved guests.
- Efficient and accurate handling of cash.
- Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
- Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc.
- Ensures proper coverage when it’s necessary to leave the reception area.
- Informs co-worker(s) of pertinent information at the end of the shift.
- Maintains and updates staff communication book.
- Informs facility manager on duty of any member, guest, or facility issues.
- Enroll members and guests in programs.
- Assists staff with lifting and storing facility equipment, furniture, and products to help maintain the facility and prepare for special events.
- Additional duties as assigned.
Benefits
- Paid Time Off is a day-one benefit accrued based on years of service and hours worked in compliance with the Colorado Health Families & Workplaces Act.
- Part-time JCC employees who regularly work 20+ hours per week receive a complimentary individual membership to the JCC’s Fitness and Aquatics Center.
- Staff also receive various discounts, including year-round access to the JCC’s fitness center and heated pool.
- Part-time JCC employees who regularly work 20+ hours per week are also eligible for a wide range of discounts, including up to 20% off the JCC’s Preschool and Summer Camp childcare programs, discounted tickets to Mizel Arts and Culture events, discounted program and class costs, and more!
- All JCC employees are eligible to join the “JCCs of North America” (JCCA) community, which includes access to the JCCA’s resource center, ongoing professional development and networking opportunities, and educational stipends for qualifying employees.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
