Fitness Program Manager

HealthFitness • Longview, TX

1d • Onsite

About The Position

HealthFitness is hiring a full-time (40 hours/week), entry-level Fitness Program Manager to support an on-site corporate fitness site located in Longview, TX, conveniently located about one hour from Shreveport, LA. This role offers a consistent Monday–Friday, 8:00am–5:00pm schedule, making it an excellent opportunity for work-life balance. Ideal for motivated, early-career fitness professionals, this position provides hands-on leadership and collaboration experience within a community-focused environment. Longview offers the charm of a close-knit community with access to scenic public trails, local parks, and outdoor recreation, along with convenient driving distance to major cities across Texas (Austin, Houston, Dallas, Waco) and Louisiana.

Requirements

• Bachelor's degree in Exercise Science, Health Promotion, Kinesiology or related discipline along with 2+ years’ related industry experience or equivalent combination of education, current certifications and experience.
• Current Adult CPR/AED certifications from American Heart Association, American Red Cross, or American Safety & Health Institute.
• Industry recognized Group Exercise certification from ACE, AFAA/NASM, ACSM, NCCPT, or NETA; required within 90 days of hire.
• Personal Training certification from an industry recognized and HealthFitness approved provider; required within 90 days of hire.
• Ability to lead, manage and operate a fitness center.
• Strong interpersonal and customer service skills including the ability to motivate others.
• Ability to effectively organize and prioritize work demands.
• Computer proficiency in MS Office including at minimum Word, Excel and Outlook.
• Proficiency in fitness assessment and exercise prescription.
• Ability to teach a variety of group exercise class formats.
• Strong presentation skills and professionalism.

Responsibilities

• Manages and directs all operational aspects of a midsized, single client on-site fitness program ensuring the highest level of participation, results achievement, and customer satisfaction in the delivery of onsite and virtual programs and services.
• Responsible for contract compliance, development of and adherence to the strategic business plan, staff supervision, training, development. design and facilitation of a variety of health and fitness programs, and administrative duties including developing outcomes focused management reports.
• Implements and instructs individual and group fitness programs, provide floor supervision, fitness testing, exercise prescriptions, and orientations.
• Carries out supervisory responsibilities for both on-site and virtual staff in accordance with HealthFitness policies, procedures and applicable laws including recruiting, orienting, training, evaluating, developing, and planning the succession of associates.
• Plans, assigns and directs work assignments to ensure staff remain challenged and productivity is maximized; provides training and development opportunities to promote and encourage career growth.
• Ensures all staff is properly trained and hold appropriate certifications necessary for safe and effective program delivery; provides continuous feedback and coaching to all program staff to ensure quality of all programs and services being delivered both onsite and virtually.
• Evaluating team performance by observing onsite instruction, attending live virtual sessions and watching recorded sessions.
• Conducts formal performance appraisals on an annual basis and initiates formal corrective action process when warranted.
• Leads regular individual and group staff meetings onsite and virtually to ensure associates are informed about HealthFitness, client and program events, initiatives, and status.
• Submits employment forms, payroll records and billing worksheets accurately and according to contract provisions and HealthFitness policies.
• Ensures contract compliance.
• Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced.
• Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes and marketing strategy to meet client objectives and includes strategies for virtual programming.
• Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures.
• Manages the development of outcomes focused programs to meet client objectives; interfaces with client company management and peripheral departments as appropriate to assess client needs and identify HealthFitness programming solutions for both onsite and virtual fitness offerings.
• Tracks participant and program data for measurement of individual and program goal achievement, outcomes, and results; creates outcomes focused management reports based on the identified business plan goals and objectives for both onsite and virtual.
• Generate revenue producing programs. Identify expansion opportunities and revenue targets, creates plans to generate revenue and meet financial goals.
• Directs the implementation of fitness center based and virtual individual and group fitness programs, health education activities, motivational programs and special events; coordinates marketing and communications to maximize program engagement in regard to both onsite and virtual fitness programs, bringing in HealthFitness Corporate support as appropriate.
• General oversight and management of Fitness Center(s) operations.
• Creates an engaging onsite and virtual community that drives member participation.
• Manages all fitness center program activities in accordance with HealthFitness operational, quality, safety and service standards.
• Designs and develops outcomes focused programs and interventions including data collection and evaluation process; delivers personalized services and other programs to participants as applicable.
• Coordinates marketing and communications to maximize program engagement for both onsite and virtual programming, bringing in HealthFitness Corporate support as appropriate.
• Ensure that both client and HealthFitness standards and requirements are used/met on all marketing materials and communications.
• Create professional standards for all marketing materials to ensure highest quality and professionalism for both onsite and virtual audiences.
• Maintains accurate records and ensures confidentiality of data collected during health assessment and health promotion/membership activities in accordance with HealthFitness requirements, including if applicable file transfer, processes, collaborating with related suppliers and/or storage.
• Ensures compliance is in place for all virtual programs by making sure all waivers and forms are completed.
• Other duties as needed/assigned.

Benefits

• $4,500 bonus
• FREE fitness center membership (off shift)
• Professional development opportunities
• Comprehensive benefits including medical, dental, vision, 401(k) with company match, PTO, paid holidays, volunteer time off, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level