Fitness Club Operations Manager – Aquatics (Brookfield)
About The Position
About the Role Elite Sports Clubs is seeking a Fitness Club Operations Manager – Aquatics to lead and elevate our aquatics department within a fast-paced, family-focused fitness club environment. This position blends aquatics leadership, pool operations management, and people development —ideal for a candidate who thrives in both hands-on leadership and day-to-day facility execution . This role oversees swim lessons, lifeguard operations, pool safety, staff training, scheduling, and overall pool management , ensuring every member experience is safe, welcoming, and well-run. Key Responsibilities Pool Management & Facility Operations Manage daily pool operations, ensuring the pool environment is consistently safe, clean, and professionally maintained Perform routine checks on water quality, temperature, chemical levels, and safety equipment , in coordination with maintenance/operations teams Ensure pool deck readiness, equipment organization, and proper signage/controls for member use Maintain a strong relationship with operations/maintenance to address repairs, work orders, and preventative maintenance planning Support scheduling and execution of open swim, lap swim, lessons, and special events with strong space management and communication Aquatics Programming & Growth Oversee aquatics programming including group lessons, private lessons, lifeguards, and youth programming Maintain lesson structure, curriculum consistency, and high-quality instruction standards Identify opportunities to grow aquatics participation and revenue through improved programming, staffing coverage, and member engagement Team Leadership & Staff Development Recruit, onboard, train, and mentor swim instructors and lifeguards Create and manage staff schedules to support programming and operational coverage Serve as a visible on-deck leader—supporting staff, coaching performance, and setting the standard for professionalism Foster a positive, accountable team culture rooted in safety and member experience Member Experience & Communication Serve as the point person for aquatics-related questions, concerns, and service recovery Ensure consistent communication to members regarding schedules, pool closures, lane availability, and special programming Collaborate with front desk, youth programming, and club leadership to create a seamless member experience Safety, Compliance & Organization Ensure compliance with all aquatics safety protocols and local/state regulations Track and maintain staff certifications (CPR, Lifeguard, WSI, etc.) and support ongoing staff development Maintain department organization including schedules, attendance, staffing documentation, and programming updates
Responsibilities
- Manage daily pool operations, ensuring the pool environment is consistently safe, clean, and professionally maintained
- Perform routine checks on water quality, temperature, chemical levels, and safety equipment , in coordination with maintenance/operations teams
- Ensure pool deck readiness, equipment organization, and proper signage/controls for member use
- Maintain a strong relationship with operations/maintenance to address repairs, work orders, and preventative maintenance planning
- Support scheduling and execution of open swim, lap swim, lessons, and special events with strong space management and communication
- Oversee aquatics programming including group lessons, private lessons, lifeguards, and youth programming
- Maintain lesson structure, curriculum consistency, and high-quality instruction standards
- Identify opportunities to grow aquatics participation and revenue through improved programming, staffing coverage, and member engagement
- Recruit, onboard, train, and mentor swim instructors and lifeguards
- Create and manage staff schedules to support programming and operational coverage
- Serve as a visible on-deck leader—supporting staff, coaching performance, and setting the standard for professionalism
- Foster a positive, accountable team culture rooted in safety and member experience
- Serve as the point person for aquatics-related questions, concerns, and service recovery
- Ensure consistent communication to members regarding schedules, pool closures, lane availability, and special programming
- Collaborate with front desk, youth programming, and club leadership to create a seamless member experience
- Ensure compliance with all aquatics safety protocols and local/state regulations
- Track and maintain staff certifications (CPR, Lifeguard, WSI, etc.) and support ongoing staff development
- Maintain department organization including schedules, attendance, staffing documentation, and programming updates
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What This Job Offers
Career Level
Manager
Education Level
No Education Listed
Number of Employees
251-500 employees
